Zeigler Chrysler Dodge Jeep RAM

Had issues with them in the past. Had to return take my car in a few times for the same issue Had to return take my car in a few times for the same issue More

I don’t ever want to deal with Emily Armstrong again. She was dismissive, and insulting. I left my car there to be fixed and they did in fact fix it, but I received my car back with a new problem that She was dismissive, and insulting. I left my car there to be fixed and they did in fact fix it, but I received my car back with a new problem that WAS NOT present when I gave it to them the first time. I’ve only had this car for a year but I’ve been told they cannot figure out how to fix it, and hopefully it will resolve with an update. Emily, not wanting to admit that they are unable to fix my problem, kept trying to convince me that my phone was the problem. Infuriating… At least the head manager, who might be named Marco if I’m not mistaken, was kind enough to call me and admit they are at a loss on what to do. More

Excellent work, always outstanding job. Very friendly and job is done on time.We liked work with Marco. Very friendly and job is done on time.We liked work with Marco. More

Zeigler Dodge in Schaumburg has always been an excellent sealer for me, from buying my Durango there in 2016 through the following 8 years of service. Great dealership - the BEST I've ever dealt with! sealer for me, from buying my Durango there in 2016 through the following 8 years of service. Great dealership - the BEST I've ever dealt with! More

Emily always does an outstanding job and is pleasure to del with! Always great service when I come in. del with! Always great service when I come in. More

Was a pleasure working with all of the associates at Schaumburg Zeigler. Everyone was very friendly. We especially liked Marco - was very genuine and nice to work with. Removing a star because I was les Schaumburg Zeigler. Everyone was very friendly. We especially liked Marco - was very genuine and nice to work with. Removing a star because I was less impressed with service provided by the body shop my car was sent too. When I got my car back, the passenger seat was covered in dust/dirt. Truly looked like someone had gone mudding and then got in the car. The netted pocket on the passenger door was also stretched out and has not returned to its original shape. When I pointed the mess out to the Schaumburg Ziegler, they did have the car cleaned up - which was greatly appreciated. Back to the body shop - I had my hinges repaired which resulted in the entire door being clear coated. However, the body shop left a handful of tiny rust spots that could have been easily polished out before sealing them in. If I would have known they were going to do this, I would have spent the 5 minutes polishing them out myself. Overall, writing this review to point out the lack of attention to detail of the body shop in contrast to the excellent service provided by Zeigler. More

Always great service when I come in. Shout out to Carlos who always takes pride in his job. Shout out to Carlos who always takes pride in his job. More

Lanny Lancaster was a great salesman he was very patient and let us walk around look at all the vehicles alone and did not bother us until we were ready for him to help us. We test drove quite a few cars an and let us walk around look at all the vehicles alone and did not bother us until we were ready for him to help us. We test drove quite a few cars and he was not rushing us at all. I would recommend him to anyone looking for a new car. More

The customer service person we worked with, Jason, was wonderful. Helpful and personable, a pleasure to work with. wonderful. Helpful and personable, a pleasure to work with. More