World Mazda Kia North

Purchasing new Car! I recently “purchased” a car at Legend Mazda. When I drove the car off the parking lot…they did not fill up my gas tank, which is the norm when purcha I recently “purchased” a car at Legend Mazda. When I drove the car off the parking lot…they did not fill up my gas tank, which is the norm when purchasing a new car at a dealership. I went back to the dealership to get my free gas tank, my third attempt at it, and was ambushed by the manager, Collin, at the dealership. For one, he refused to re-fill my gas tank, telling me that I should’ve been there earlier…and to come back tomorrow. Again, this was my third attempt. Secondly, it turns out that the dealership did not properly finish the paper work on the sale. I was told that I needed to sign more paper work, but, with a different monthly payment that was agreed upon. I was told that they could not honor the monthly payment that they told me I would have. During this discussion Collin, the manager, was very rude with me and unprofessional. I felt like he was trying to take advantage of me and the situation. Maybe he thought that I would just give in because I am woman and was there by myself, at least, that is how he made me feel. I was so upset and felt so disrespected…that I told them to keep their car, and walked out. I emailed the Director of Sales, and the managers, the next day and informed them of my experience the night before: I have yet to hear from anyone on what happened. No apologies, not even an attempt at an explanation of what happened. Needless to say…I am very disappointed with my experience. I was so happy about my new car, I only regret that I dealt with such an unprofessional dealership. I would not recommend anybody to do business with these people. They do not deserve it! More

Great vehicle (sorento), great service and friendly for a change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner. change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner. More

The service we received was excellent, we did not have to wait too long, they let me know that one of my filter need a replacement. I appreciated the concern they showed. I will be bring my car for service wait too long, they let me know that one of my filter need a replacement. I appreciated the concern they showed. I will be bring my car for service at your dealership from this time on. Thank you More

My wife's Mazda started squealing loading and she was over 100 miles from home and her work depends on her transportation. We made arrangements to have the car towed to Legend right after lunch. I drov over 100 miles from home and her work depends on her transportation. We made arrangements to have the car towed to Legend right after lunch. I drove my wife to her next appointments and by 4:30 we were contacted that her car was ready. By the time we made it there, the car was sitting outside with a note from Al explaining exactly what they found and did to fix the problem. My wife was extremely please with her car and the fact that she did not have to make alternate arrangements for work the next day! More

Very satisfied with their service and also how they treat their customers thank you Audrey for your wonderful customer service and due to people like you makes a customer come back for future service. their customers thank you Audrey for your wonderful customer service and due to people like you makes a customer come back for future service. More

Legend Mazda in San Antonio has been advertising $8000 off MSRP on 2012 Mazda6's for weeks. I talked to Craig Dienglewicz on Oct 11th and drove to the dealership today, prepared to pay cash for one of the off MSRP on 2012 Mazda6's for weeks. I talked to Craig Dienglewicz on Oct 11th and drove to the dealership today, prepared to pay cash for one of the advertised vehicles. I have researched the entire inventory online and thought I knew what to expect on writing a check for today. I was wrong. The online MSRP for each of the vehicles is incorrect. The posted price has already been marked down $8000, but there is no indication of this. The online posted price of each of their 2012 Mazda6 vehicles clearly shows MSRP. Craig told me something about a external web service and advertising regulations. This is deceptive advertising and I indicated this to Craig. In the last 18 months, I have purchased 2 cars, paid in full, from Legend in San Antonio. I will never purchase from them again. I will also tell everyone I know even confiding a vehicle purchase to not consider any of the Legend dealerships. More

i had a great experience at legend kia. they took the time to show me several cars and made sure i got the car with all the features that i wanted. i got a great deal. thank you legend kia! time to show me several cars and made sure i got the car with all the features that i wanted. i got a great deal. thank you legend kia! More

Took car in for oil change. I like that I can take my car in and it never takes more than 1 hour to complete it. car in and it never takes more than 1 hour to complete it. More

My KIA is my 5th new care I have purchased. Everyone I have encountered at Legend Kia have made this the best experience yet. I am amazed on how the personel at the dealership have kept in contact with m have encountered at Legend Kia have made this the best experience yet. I am amazed on how the personel at the dealership have kept in contact with me from the day of purchase until now. I surprised to have a message on my phone thanking me for my purchase, Service manager calling to let me know he was there if I needed anything, and service reminders. Everyone I have talked to have been friendly, and professional. I have recommended Legend KIA Mazda to several of my friends and relatives. It has been the best purchase I have made, and I would buy another car from Legend KIA Mazda! More

When my husband and I were first in there to purchase a When my husband and I were first in there to purchase a vehicle they were the nicest people ever but the second we drove off the lot we became just a When my husband and I were first in there to purchase a vehicle they were the nicest people ever but the second we drove off the lot we became just another commission. I have had nothing but problems from the service dept, parts, and sales department. When I called to make a complaint, after being given the run around for almost a week, and asked to speak with the GENERAL MANAGER I was transferred to the sales manager when I told him I didn't want to talk to because he was one of the people I was calling about he hung up on me. I called again and he hung up on me again but before he did that he said the general manager will not be calling me back. More