World Mazda Kia North
San Antonio, TX
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265 Reviews of World Mazda Kia North
Salesman took care of us Mark our salesman was very patient with me and my wife Jessica. We skipped around trying to find the best vehicle to meet our needs and budget. He h Mark our salesman was very patient with me and my wife Jessica. We skipped around trying to find the best vehicle to meet our needs and budget. He helped us make the best decision knowing that we were really upside down in our trade in vehicle. Although , the dealership didn't have the color my wife wanted he assured me we wouldn't have to settle for less than what we wanted and even went and picked up the right vehicle for us from another dealership . Thank you Mark you made our already nerve racking decision a little easier. We appreciate your integrity. Sincerely, Mike & Jessica More
Awesome Car Buying Experience The thing I liked the most is that I didn't have a "vulture" experience with the salesman. Mark Apao was very knowledgeable about the inventory and KI The thing I liked the most is that I didn't have a "vulture" experience with the salesman. Mark Apao was very knowledgeable about the inventory and KIA. He didn't make me feel pressured in any way. I didn't know what I wanted and he didn't "shove" anything down my throat. I was going to buy pre-owned but because Mark explained the KIA Warranty to me I was hooked. I ended up buying a brand new car and am totally satisfied and glad I did. Thank you!!!! More
awesome,great service Great vehicle , great service and friendly for a change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner.T Great vehicle , great service and friendly for a change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner.They showed me different cars until I was happy and in love with my car More
Bad service We got at the dealership at 11 am and finally left with our car at 8 pm, they took 9 hrs didn't even offer a snack, then they were too pushy about get We got at the dealership at 11 am and finally left with our car at 8 pm, they took 9 hrs didn't even offer a snack, then they were too pushy about getting the extra features they offer, they asked us to go back a few days later to get the inspection done, we got there right on time no one was before us and after almost 90 minutes they came to let us know their machine didn't work so we needed to go back another day. The slates man was really nice but it seemed That no one was willing to help him More
Concerned,Caring, Knowledgable Personnel Juan Manuel positively assisted in the purchase of my Mazda 6 2015. He showed the driving stability and the turning radius of the vehicle. We discusse Juan Manuel positively assisted in the purchase of my Mazda 6 2015. He showed the driving stability and the turning radius of the vehicle. We discussed the audio, lighting, when to bring the car in for servicing. Every question I asked , he had an answer. Juan Manuel is definitely a knowledgable salesman. He had my car gassed up and washed. Another helpful person was John. He explained the paperwork process. He was very congenial. Nancy Hinojosa and Nate throughly explained financing. Both financial manager methodically explained what I had to sign. They set me at ease as I was signing the papers. Katie in the servicing department explained San Antonio cars need frequent maintenance. Greg is setting up an appointment to paint over the scratches on my bumper. Legend Mazda staff are professionals and they care about their customers. Yes, I will recommend Legend Mazda tot my friends. More
A Solid Positive Purchasing Experience On 03/21/2015 we signed a purchase agreement for a 2015 Kia Soul Base trim. All negotiations were done by e-mail, to include the price offer and acce On 03/21/2015 we signed a purchase agreement for a 2015 Kia Soul Base trim. All negotiations were done by e-mail, to include the price offer and acceptance, which included all taxes and fees. A solid experience; strongly recommend Legend Kia. Mr Boyce Manning was outstanding in his sales approach. More
Rude salemen I went to Legend Kia on 2 separate occasions to see what they could offer. I am a first time buyer of a new vehicle and was interested in the Kia opt I went to Legend Kia on 2 separate occasions to see what they could offer. I am a first time buyer of a new vehicle and was interested in the Kia optima. The first salesman that I spoke with Mark seemed ok. Until he opened his mouth and made it seem like it was an issue to deal with me and a family member. He showed no concern about helping or trying to explain anything. In his words I could either take what they offered or leave? Seriously? There was no type of negotiations about price on a vehicle that had been used as a "loaner" for other people to damage and put over 8000 miles on. They consider the still to NEW and ask for the full amount? My second trip was 3/7/15 spoke with another salesmen forgot his name. He pretty was useless. From the previous visit there banks made 2 offers which shown to me in writing. This guy comes back and says they had nothing for me? So he asked, "WHY ARE YOU HERE WHAT DID YOU COME BACK FOR?" I kindly informed him of the prior useless salesman offers presented to me which this one finally went to look up. He pretty much said I needed moneydown I said I know and had cash in hand for a down payment. He still refused to help in any way. Total waste of my time. More
Horrible Legend Kia Service Dept I bought a brand new 2014 Kia Sportage from Legend in July 2013! My 1st oil change they scratched up my bumper and stated they would repair it. We are I bought a brand new 2014 Kia Sportage from Legend in July 2013! My 1st oil change they scratched up my bumper and stated they would repair it. We are in a new year & no one had fixed it. I took my car in October dye to tie light being on. It was funded that my sensor is bad & they still have not made a ticket to specialist to have it fix over a month later! No One is HELPING. NEVER WILL I GET ANOTHER KIA More
Kia Service I bought a brand new Kia Soul last year2013, and I couldnt be happier. Our sales person (Russel) was awesome from working with us all the way to the I bought a brand new Kia Soul last year2013, and I couldnt be happier. Our sales person (Russel) was awesome from working with us all the way to the end. Our salesman (Russel) explained everything to us from begging to end and answered all of our questions. Thank you Kia and especially Russel for allowing us to do business with your company. More
THE BEST DEALERSHIP EVER Legend Kia has great customer service! They treated me well and gave me some helpful tips on buying cars. I'm happy with my car! Legend Kia has great customer service! They treated me well and gave me some helpful tips on buying cars. I'm happy with my car! More