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Windward Ford of Hawaii
Kailua, HI
957 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 957 reviews
August 27, 2024
Made arrangements with Landon Ivy for a service appointment. (K3 maintenance) The staff greeted me with great aloha and set the whole process in motion. I was given a ride home by Ron - which I tru appointment. (K3 maintenance) The staff greeted me with great aloha and set the whole process in motion. I was given a ride home by Ron - which I truly appreciated so that I didn’t have to wander around Kailua on foot while my car was serviced. Ron & Landon picked me me when the car was ready, I paid my bill and drove off the lot completely satisfied and happy. Great job Windward Ford! More
by gayebeamer
Employees Worked With
Landon Ivy
Verified CustomerAugust 22, 2024
Got my car back on time. Price quoted was on point. Let me know what was expected. Price quoted was on point. Let me know what was expected. More
by donnalching
August 17, 2024
I took the car in for recall notification. Before I could say a word the guy calculated that I need 3K worth of work! I asked to check the transmission fluid and he told me they cant do that Before I could say a word the guy calculated that I need 3K worth of work! I asked to check the transmission fluid and he told me they cant do that unless I pay for the trans flush and that was around $800. I paid $250 + for diagnostics because of check engine light. After 32 hours passed I had to call to see if my car was finished. When I picked it up I was given 2 error codes and the cost to fix the 2 issues was around $3,000. I purchased the 2 parts at AutoZone for $165 and it took me less than 2 hours to change the parts. I had an appointment the following Thursday for recalls on my F150 but after the experience I received from my 1st time at Windward Ford I canceled the appointment and will not return and if anyone should ever ask me about Windward Ford they will get the same response I giving now. And by the way, I was also shopping for a new F150 while I was there. More
by GOODEN0
Employees Worked With
August 16, 2024
Always great customer service, prompt and professional, always respond to my calls and concerns and make ways to accommodate my need. always respond to my calls and concerns and make ways to accommodate my need. More
by aquabluepools
August 16, 2024
The dealership was very conscious of our time and never overpromised. They took our vehicle and repaired the warranty item very quickly. overpromised. They took our vehicle and repaired the warranty item very quickly. More
by RClaryBuilders
Employees Worked With
Other Employees :
John Holmes
August 15, 2024
Simple, easy, and a straightforward process to have the recall item taken corrected on the car. recall item taken corrected on the car. More
by moorekailua
Employees Worked With
