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Windward Ford of Hawaii
Kailua, HI
957 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 957 reviews
October 22, 2024
Angela and Josh made the buying process easy and smooth with their professionalism and communication! with their professionalism and communication! More
by MATTKUJI
Verified Customer
October 21, 2024
Excellent service, attention and communication. Especially by Will. I would recommend to everyone.thank you. Especially by Will. I would recommend to everyone.thank you. More
by breezeoceanside
October 18, 2024
The parts dept manager is a big plus for the dealership Very good with customets Very good with customets More
by nic_esser
October 17, 2024
Great staff and service communication. There were problems found and explained. Having the appointment system definitely a plus as well. There were problems found and explained. Having the appointment system definitely a plus as well. More
by DonJ
Employees Worked With
October 16, 2024
I called and scheduled a 10am appt for an oil change - first service of new car. I asked how long service for a simple oil change and the response was about 45min. The service clerk recommended I check first service of new car. I asked how long service for a simple oil change and the response was about 45min. The service clerk recommended I check in early if possible. I arrived at 0930 and checked in (Alaina was awesome - very friendly and helpful!) I left to walk around Kailua and returned at 1100. Car was still sitting in the parking lot. She said it was next ... then it would be 45 min. (What's the point of the 10 am appt?) Car finally done at 1230 ... 3 hours and $230 for a simple oil change and check up. That's about 30 min and $100 at Jiffy lube. Car wasn't cleaned out, didn't wash anything, tires weren't rotated ... I won't be coming back - the wasted time and overpriced service isn't worth it. More
by mfoutch2
Employees Worked With
October 12, 2024
Since Angela Wong started at Windward Ford I have seen improvements. She explained there will be a new service center & excited about that. improvements. She explained there will be a new service center & excited about that. More
by CM
October 10, 2024
Angela was very professional and welcoming to us! Knows what she’s talking about and was able to answer all of our questions/concerns. Knows what she’s talking about and was able to answer all of our questions/concerns. More
by nixsan2921
Employees Worked With
October 10, 2024
Windward Ford is a great dealership with awesome service and friendly, professional staff! Highly recommend! and friendly, professional staff! Highly recommend! More
by mb
Employees Worked With
October 10, 2024
Angela Wong at provided exceptional service! She was attentive, patient, and genuinely cared about our needs. She was attentive, patient, and genuinely cared about our needs. More
by Klinton
Employees Worked With
October 10, 2024
As soon as I walked in the staff at Windward Ford greeted me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I was about to leave knowing what I want in the F150 the General Manager Angela Wong came out and thank me for stopping by. With that being said I know I want to purchase my F150 at Windward Ford. Thank you team Windward. See you soon. More
by john
Employees Worked With
