Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,876 Reviews of Williamson Cadillac - Service Center
Sort by
December 24, 2024
I wanted to take a moment to share my appreciation for the outstanding service I received from Mike McKesson, my service advisor at Williamson Cadillac. Mike's professionalism, attention to detail, and the outstanding service I received from Mike McKesson, my service advisor at Williamson Cadillac. Mike's professionalism, attention to detail, and clear communication throughout the repair process for my 2017 ZO6 Corvette were truly exceptional. From the moment I arrived, he ensured that I was well-informed about the status of my vehicle and the necessary repairs. His knowledge of the car and its specific needs gave me confidence that I was in good hands. Mike's dedication to providing excellent customer service made the entire experience smooth and stress-free. It's clear that he goes above and beyond to ensure that customers are fully satisfied, and I wanted to personally thank him for his efforts. I will definitely continue to trust Williamson Cadillac with my vehicle needs, thanks to Mike's exceptional service. Best regards, Steven J. Spectori More
by Steven Spector
Verified Customer
December 24, 2024
No matter the service issue, it’s always a pleasure from driveway queue to billing. driveway queue to billing. More
by CT4
December 24, 2024
Always very helpful and professional. I wish the wait was lessened but the work was done correctly. Thank you I wish the wait was lessened but the work was done correctly. Thank you More
by hobbesx2
Employees Worked With
December 24, 2024
excellent service. Yair was terrific always and the service took a little longer than usual but worth the wait . Yair was terrific always and the service took a little longer than usual but worth the wait . More
by marianocorral
Employees Worked With
December 23, 2024
I am new to GMC and this dealership, but unfortunately, my experience so far has been quite disappointing, both in terms of sales and service. First, I specifically requested 12k miles per year on my le my experience so far has been quite disappointing, both in terms of sales and service. First, I specifically requested 12k miles per year on my lease but was given only 10k miles. Second, when I inquired about certain optional features, I was told they were included. However, after receiving the vehicle, I discovered they were not. Additionally, the car had a defect in the trunk door—the latch wasn’t functioning properly, causing the electrical motor to keep running. There was also a noticeable chip on the car, which I spotted after taking delivery. After bringing the vehicle in for service, the chip remained untouched, and to make matters worse, a visible dent appeared on the front of the car. The car was also returned in poor condition—dirty and far from presentable. Overall, I am very disappointed with the service I’ve received thus far. More
by MARCO
Employees Worked With
December 22, 2024
My experience is unique, thanks to Yair, the service advisor who always helps me. I have been with Diller for 9 years and he always makes my experience unique. advisor who always helps me. I have been with Diller for 9 years and he always makes my experience unique. More
by MIRIANNE31
December 22, 2024
My account manager was immensely helpful and accommodating! I would not hesitate to recommend them . I had a great experience. accommodating! I would not hesitate to recommend them . I had a great experience. More
by lauren
Employees Worked With
December 21, 2024
Excellent customer service . and care. Great experience. Very good quality product and prompt response . All prices were clearly stated and care. Great experience. Very good quality product and prompt response . All prices were clearly stated More
by SUNNY.UKENYE
Employees Worked With
December 21, 2024
Excellent customer service, Stephanie was extremely nice, attentive to what i needed. Kept communication at all times. attentive to what i needed. Kept communication at all times. More
by jekar09
Employees Worked With
December 21, 2024
Cars are not ready yet, at dealer for over 10 days, too long for service long for service More
by francisco.diaz-drago
Employees Worked With
