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Williamson Cadillac - Service Center

Miami, FL

4.7
2,711 Reviews

2,711 Reviews of Williamson Cadillac - Service Center

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July 30, 2020

The service was great. The service consultant was friendly and willing to help. My car’s service issue was addressed and corrected. The service has been consistent on each visit.. More

by Robertc250
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2020

Excellent, Professional, courteous and friendly service! Always a pleasure to go there. They move people quickly through the process. Nice, welcoming, comfortable and clean facility . More

by DAISYBESTERMAN
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2020

Luis was awesome! Took care of me and went above and beyond for me. I appreciate him so much he made the process so much easier More

by RACHELLJOVA
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2020

Excellent service great service staff . Great explanations on what needs to be done to the car. They keep you well informed as to the date and parts needed , etc. More

by macattackmil
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jul 30, 2020 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2020

Excellent car service!!!!And veryNice customer Excellent car service!!!! And veryNice customer atmosphere!!! Thanks 🙏 thanks I would like to go back every time my car needs more service. I wou More

by GEMAP52
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jul 30, 2020 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2020

Great service, on time vehicle pickup and delivery! They kept me updated on the status of the vehicle and found me the most economical solution! More

by ZUBMAN007
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie DeArmas
Jul 30, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 28, 2020

Thank you for the great service. It is always a pleasure coming to Williamson for all our service needs because we're treated like family. More

by PCACERES
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jul 30, 2020 -

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 27, 2020

I'm very happy with the service I received from service and my service advisor, Mike Mckesson. The only area that I think needs improvement is car washing, the smell that was left was awful. Other than th More

by PASTORJHOLLOWAY
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
Jul 29, 2020 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2020

CourteousTried to please customerJob all doneSafety Courteous Tried to please customer Job all done Safety first by checking tire tread Car clean. I think washed but not sure as it rained More

by HOWARDWWALLACHMD
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2020

Carmen was very polite and helpful, she greeted with a nice smile and attitude and took care of me as soon as I got there. My service was completed in a timely manner. More

by JFMONTES
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have Carmen on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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