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Williamson Cadillac - Service Center

Miami, FL

4.7
2,715 Reviews

2,715 Reviews of Williamson Cadillac - Service Center

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October 26, 2020

Always courteous, appointments are on time, everything is explained very we. Always A positive experience and I appreciate that your time is valued at Williamson. More

by LIZAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

Dealership was very easy to work with extremely clean. Service very friendly and efficient making my first visit smooth. I have found to place for service! More

by jbrandobrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Oct 26, 2020 -

Williamson Cadillac responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

Was advised maintenance was covered by Cadillac service plan when appointment was made. After a 2 hr wait for an oil change I was informed this dealer doesn’t honor service plan purchased at Braman when v More

by mmb812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Williamson Cadillac responded

We apologize for the confusion on the service plan you purchased at the other dealership. Thank you for your business

October 25, 2020

I always get treated very well by the staff this time I asked that my tire air pressure get checked and it wasn’t done. More

by LEEFMENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2020

The service at Williamson Cadillac is great. Everyone is very helpful. I have had different advisors and all have been extremely knowledgeable and friendly. The advisors really want to make the customers ha More

by Felicia.mcneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Oct 23, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2020

This is by far the best car dealership. The people are caring professionals that are very family oriented. This is that keeps me going back to by vehicles as well as service. More

by MARIO.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Skip Moosang
Oct 26, 2020 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 21, 2020

Always a pleasure to buy or get service for our vehicles. Won’t go anywhere else. They entire team goes out of their way to help with your needs. More

by ELITE162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 21, 2020

Muy satisfecho con todo, desde la recepcion hasta la recogida del vehiculo despues del servicio y las reparaciones efectuadas. John Varela muy profesional y conocedor de la materia. Fue realmente facil More

by lhirzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Cadillac responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Williamson Cadillac is hands down the best dealership. Mike is the best in the service department. You can always count on Mike and the entire staff at Williamson Cadillac More

by QUAYTANYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M.
Oct 20, 2020 -

Williamson Cadillac responded

We really appreciate your feedback We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Mike McKesson provided excellent service as he always does. Your hospitality with the food, drinks and coffee is great and your shuttle service provided by Pedro is excellent as well. More

by jkuylenstierna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Oct 20, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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