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Williamson Cadillac - Service Center

Miami, FL

4.7
3,169 Reviews

3,169 Reviews of Williamson Cadillac - Service Center

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May 08, 2025

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

May 08, 2025

I feel like home you people know how to treat costumers. People always like to make business with friends More

by PANCHOPEL
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Reyno
May 09, 2025 -

Williamson Cadillac responded

Wow! Thank you for this wonderful review. It means the world to us that you feel at home with us. Building great relationships with our customers is what we strive for. Looking forward to having you back again!

May 06, 2025

It was good service. The wait time was reasonable, and the agent who helped us was very friendly. More

by HSC84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Williamson Cadillac responded

We're so glad you had a great experience and that our team provided friendly and efficient service. We appreciate your support and look forward to serving you again!

May 06, 2025

E f f i c i e n t and p r o f f e c I o n a l More

by miguel.ccurn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for your kind words. We're thrilled to hear you had a great experience with us.

May 05, 2025

Everything good so far Customer service very good the cortesía in the waiting room too More

by RUSELA47
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 12, 2025 -

Williamson Cadillac responded

We’re so glad you had a great experience! Providing excellent service and a comfortable environment is our priority—thank you for your support.

May 05, 2025

Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips so that the day doesn't seem so long. More

by Damyglez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for recognizing Carmen’s outstanding service! She always goes above and beyond to ensure a positive experience.

May 05, 2025

Everything was fine the service and the time they finished with the car Great company ?? More

by RUSELA47
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 06, 2025 -

Williamson Cadillac responded

Thank you for choosing us! We're delighted you had a smooth and enjoyable experience.

May 05, 2025

Carmen's service, as always, was super attentive and helpful. Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips More

by Damyglez18
Recommend Dealer
Yes
Employees Worked With
Carmen
May 06, 2025 -

Williamson Cadillac responded

Thank you for recognizing Carmen’s outstanding service! She always goes above and beyond to ensure a positive experience.

May 05, 2025

Very professional. But Pricing for oil change on a leased car now $109.00. Used to be free. Outrageous More

by SMKK211
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
May 06, 2025 -

Williamson Cadillac responded

We appreciate your feedback and understand your frustration regarding the pricing change. While we strive to offer competitive rates, we recognize how unexpected costs can be disappointing, and we sincerely value your input.

May 05, 2025

Thanks you, your service was excellent No more My experience with us was very good More

by gonzalondo
Recommend Dealer
Yes
Employees Worked With
Julio E López
May 06, 2025 -

Williamson Cadillac responded

Your review is greatly appreciated; we always aim to provide the best service possible.