Williamson Buick GMC - Service Center

Awesome service. Awesome staff. Awesome care. Awesome location. That’s what it should be about. Promote Stephanie now! Awesome staff. Awesome care. Awesome location. That’s what it should be about. Promote Stephanie now! More

My service representative, Julio Lopez, has been extremely helpful and responsive to all of my concerns and questions. He always listens and provides useful feedback. Julio is an asset to Williamso extremely helpful and responsive to all of my concerns and questions. He always listens and provides useful feedback. Julio is an asset to Williamson and they should feel lucky to have him! Also, I commend and have recommended Williamson Cadillac to everyone in my circle. Everyone is very nice and you provide a good atmosphere for your customers. As far as other matters related to certain GM quality products in general , I’m a bit disappointed that since I purchased my car, I have had problems with the CUE system. Twice replaced and still continued to experience issues, particularly with the gps and currently with a non responsive screen. GM, knowing full well of this ongoing issues with the CUE SYSTEM, should fix my issue without any cost to me. This system has been a “lemon” soon after I drove my car off the lot. Also, my sunroof liner started detaching about four years ago and I was told it could not be repaired, that the WHOLE, sunroof would have to be replaced at an astronomical cost to me. I have barely even opened the roof because of the excessive heat here in Florida, but I did thoroughly enjoy it on our few cooler days! I have not been able to use this feature, that I paid extra for, in about five years or longer! These are things I am displeased about and make me wonder if when I finally trade my car, if I’ll feel confident that GM and Cadillac is offering a better luxury product. More

The service department is always informative and they go the extra step to deliver a positive customer service experience My Cadillac is serviced in a timely manner the drinks and pastelitos while i wait i the extra step to deliver a positive customer service experience My Cadillac is serviced in a timely manner the drinks and pastelitos while i wait is always a big plus More

The service is always seamless! Everyone is very attentive and efficient from begging to end Everyone is very attentive and efficient from begging to end More

I have to credit Mike Penn for the excellent results. Things went so much better because Mike did not send me to Enterprise but let me test drive the XT4 as a loaner car. I just need GM to start making t Things went so much better because Mike did not send me to Enterprise but let me test drive the XT4 as a loaner car. I just need GM to start making them again. More

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up The light continues to come on and the steering still locks up More

Well run. They just have too many cars to keep up with the demand. They were able to give me a loaner which was better than last time when I was sent to get re They just have too many cars to keep up with the demand. They were able to give me a loaner which was better than last time when I was sent to get rental More

Hard to maneuver in to with a 2500 HD Sierra with a full bed. Service writer Julio took good notes on the concerned I was having with the truck. Their service department is backed up and it took two a bed. Service writer Julio took good notes on the concerned I was having with the truck. Their service department is backed up and it took two and a half weeks to check out the transmission issues and air leaks on the driver side. They could not get the truck to produce the issues that I explained but found a muffler strap that was loose and since picking up the truck I have not had the issues I had before. So it may have been the strap and the banging of the muffler to the frame or drive shaft. The dealership was able to provide me with a loaner during this time which I very much appreciate, More

Yair was really king,super fast and prefessional I gave him 5 star ,thank Yair him 5 star ,thank Yair More