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Williamson Buick GMC
Miami, FL
2,255 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community.
Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,255 reviews
January 03, 2025
I left my car for a week for a check in light and a noise , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they tol , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they told me they didn’t had a diagnosis and it needs to be seen by their mechanic. I explained them it’s been a week. They told me a couple of hours later that my car was fixed, with a big bill and explanation what’s supposed to be the problem and told me everything was fixed. I picked it up close to 6 pm . By 7 pm my car start doing the sabe noise and check in light is back, I called back next business day, they told me to bring in it, I went back but there is one thing I don’t tolerate is rudeness and lack of costumer service. I ended up leaving and took it to another place where it got fixed for 800$. I didn’t mind pay extra for a safe car and a safe drive . More
by S. Sulema
Verified CustomerEmployees Worked With
January 03, 2025
Great people excellent service Tony Martinez the best of the Best thank you so much !! the Best thank you so much !! More
by GABYSERGEI
January 02, 2025
I personally do not work with, nor support One Price Dealers. They all seem to use the fictitious “market based pricing” to pad the deal and not truly indicative of the local market when all factors me Dealers. They all seem to use the fictitious “market based pricing” to pad the deal and not truly indicative of the local market when all factors measured. The internet sales department initially offered they supported this concept and we ceased business. They later reached out and suggested we had a misunderstanding and they accepted fault, which was likely on both parts. Employee was pleasant, open to my question about their pricing, and we part ways quickly. It should be noted that the person contacted was NOT the persons that contracted me back however. Shame since I picked someone specifically based upon my personal preference. I also have family that was in the business for 40+ years and did so based upon my past experiences. I am however glad to have emailed back and forth with Davie Choy as he was transparent and open. This is not the norm with all car sales positions and he is to be applauded. While we may or may not purchase any unit, we would consider Mr Choy for additional contact and assistance. More
by killrwheels
Employees Worked With
Internet Sales Department
January 02, 2025
Great service and excellent Customer Service. I am suggesting that a policy of updating customers as to the progress of service be adopted by all. I am suggesting that a policy of updating customers as to the progress of service be adopted by all. More
by bwingsonair
January 01, 2025
I wanted to take a moment to recognize the exceptional service provided by Omar and Ricardo during the purchasing process. Their professionalism, attention to detail, and commitment to ensuring everything service provided by Omar and Ricardo during the purchasing process. Their professionalism, attention to detail, and commitment to ensuring everything went smoothly made the entire experience seamless. These two employees are truly the most valuable assets to the company right now. Their efforts went above and beyond, and I believe their dedication plays a key role in the success of the team. Thank you again to both Omar and Ricardo for their hard work! Best regards, Dago. More
by DG-68
January 01, 2025
No phone call about vehicle being ready before closing for two days. Service advisor not there for vehicle drop off at 1:30. for two days. Service advisor not there for vehicle drop off at 1:30. More
by adamjtannen
Employees Worked With
Service manager is also why I won’t buy a car from you guys.
December 31, 2024
Great service. I have been buying from you for over a decade because of the people that represent you. I have been buying from you for over a decade because of the people that represent you. More
by TDONNENFELD
Employees Worked With
December 30, 2024
Buen trato y servicio atención a los clientes y pacientes ante el desespero de los usuarios. ante el desespero de los usuarios. More
by jh291313
December 30, 2024
I can also count on great support and customer service at the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. More
by CHARLESUPHILLIPS
December 28, 2024
I have been getting my cars from Mike Penn for over 15 years and I wouldn't go anywhere else. His professionalism and attention to detail are superior. My family trusts him and we know we are always getti years and I wouldn't go anywhere else. His professionalism and attention to detail are superior. My family trusts him and we know we are always getting the best deal. More
by Kristine G.
