Wiesner Hyundai - Service Center

Great job diagnosing and fixing my truck. Good communication and gave me a ride home while they worked on it. Good communication and gave me a ride home while they worked on it. More

Always reliable and friendly. I have been going there for over 30 years. Family and friends as well buy and have their vehicles serviced there. I have been going there for over 30 years. Family and friends as well buy and have their vehicles serviced there. More

I like the way they do business. Their up front and honest approach set you at ease and they work to get you the best deal possible. Their finance dept. is state of the art, fast and Their up front and honest approach set you at ease and they work to get you the best deal possible. Their finance dept. is state of the art, fast and simple. They have earned my business now, and in the future, I have a big family and many friends I will be bragging about your dealership for a long time. More

Ryan was a perfect gentleman. He politely answered our questions, demonstrated what we asked for and at no time resorted to being pushy. If we pursue this initial inquiry any fu He politely answered our questions, demonstrated what we asked for and at no time resorted to being pushy. If we pursue this initial inquiry any further, we will deal with him exclusively. More

All was excellent except I needed a bill describing what was done. No other complaints. was done. No other complaints. More

We had an appointment for 9 am with Brittany Brawley of the Service Department and arrived a little early at 8:45. We had the routine oil change and rotation of tires and were out of the dealership by 10: the Service Department and arrived a little early at 8:45. We had the routine oil change and rotation of tires and were out of the dealership by 10:15, including time it took for Wiesner to provide a nice carwash. We were texted a link to check on the status of the vehicle, which was very cool. More

Horrible customer service. I was told several times that I need to bring my 2022 tuscon back to the dealership where I bought it. The service person what do you want me to do? I was told several times that I need to bring my 2022 tuscon back to the dealership where I bought it. The service person what do you want me to do? Do your job with maintaining the wireless? I said i wanted another person, she came out and said the same thing i told her northwest hyundai said they could take care of it. The screen kept freezing. Northwest hyundai said they'd be happy to take care of it. As I was the woman yelled very scarastically have a wonderful weekend. More

My car is under warranty and I have yet to receive a phone call back in order for them to schedule a repair. I've called the general manager several times. I even called the service manager and I've got phone call back in order for them to schedule a repair. I've called the general manager several times. I even called the service manager and I've got no call backs. No emails, no nothing. It has been over 2 months now and I've still have no word More

I went in with a chip on my shoulder because I had called twice with no answer and no call back. But Capri quickly took charge and asked me about the issues, gave me great advice, identified the likely prob twice with no answer and no call back. But Capri quickly took charge and asked me about the issues, gave me great advice, identified the likely problem (she was correct) and scheduled my appointment. She had (in my opinion) exceptional knowledge, and showed superb customer service skills, keeping me informed over the two day service period, and remained polite and professional throughout the process. Great employees are hard to find, she is one! And yes, the problem was fixed. More

My engine was replaced without cost in my 2013 Hyundai Elantra with 57,000 miles. Needless to say, that is their 100,000 mile power train warranty. More importantly, my Service Associate, Capri Chapa, p Elantra with 57,000 miles. Needless to say, that is their 100,000 mile power train warranty. More importantly, my Service Associate, Capri Chapa, provided exceptional customer service. I never had to call her to follow up. She kept on top of my situation at all times. She is wonderful. More