Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chong answered all of our questions. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. More
Purchased Certified Lexus RX350 with low mileage. We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon af We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon after Christmas. They take care of their customers and they follow through with what they say. Since our family is here, we will be back for more service and auto purchasing. More
Mark is the best! Thanks for a great experience at Westside Lexus. Looking forward to a great relationship for our automotive needs. Thanks for a great experience at Westside Lexus. Looking forward to a great relationship for our automotive needs. More
Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. staff. Good variety of vehicles to pick from. More
I purchase a used car from Westside Lexus 1-2024. The sales person was nice, but would not budge on the price, also told me that the trade-in amont offered was under valued, but not going to go up, a The sales person was nice, but would not budge on the price, also told me that the trade-in amont offered was under valued, but not going to go up, and it would be best to go sell it elsewhere. (Which I did) Then when I took delivery of the vehicle, it DID NOT HAVE A PASSENGER WIPER BLADE. It had been raining for 2 day straight. I could not belive the incompetance of the "Prep team" to do this, which led me to wonder what else was not done in the pre sale inspection. My guess is they washed it and removed the wiper blade. Oil was suppoded to be changed, but the car shows it at 17%. I am gussing that was not done. I can only assume Westside Lexus used car pre sale inspection includes a wash and drive it to he lot...that is all. So had it not been for the fact that the car was what I was looking for in the past 4 months. I would not have done business at West Side Lexus. More
Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. polite and funny! Everyone knew our name and were kind. More
Shannon helped answer all of our questions. Very informative and helped make the decision to buy the vehicle. Very informative and helped make the decision to buy the vehicle. More
It was a great all around experience working with Mark for the leasing of another car. We have been customers for many years and the dealership never disappoints. The financial component was handled exper for the leasing of another car. We have been customers for many years and the dealership never disappoints. The financial component was handled expertly by Judy. Lastly, the tech person was so helpful with his explanations and we were on our way home with our new vehicle. More
Great all around experience, start to finish. John and Judy took good care of me. John did a great job on the front end explaining everything, finding my new Lexus, keeping me updated on the ar John and Judy took good care of me. John did a great job on the front end explaining everything, finding my new Lexus, keeping me updated on the arrival date and closing the deal when it arrived. Everything went as plan as John had told it it would go, no surprises which was great and appreciated. More
I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in several models More