Westside Lexus

Great sales & service We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you to buy. A service manager is. Assigned to each owner to facilitate the service experience. We have worked with the same service manager for many years. Results have always been excellent. The availability of loaner cars also minimizes the inconvenience of having a car serviced. The quality of service is an important factor in our decision to continue to buy our cars from Westside. More

Excellent service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on ti service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on time as promised. More

Always Outstanding I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my veh I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my vehicle and minimized my time at the dealership. More

Excellent Service Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environme Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environment. More

a quick review of my experience I called to get a used car. i found a used car. I asked if I could take home used car for 1 day, they would not let me, policy rules. I bought the car I called to get a used car. i found a used car. I asked if I could take home used car for 1 day, they would not let me, policy rules. I bought the car drove it home and the engine started knocking, next day i brought it back and the service people said it was not knocking ( this was before they cashed my check). a week later or so I brought car back due to computer system failing. the service guys said yes the engine is knocking. the car had issues when i bought it obviously and they were test driving it with NO oil in it. they fixed the breaks and put coolant in it. they gave me a a car to drive said i could not drive it on hwy 99. next service day they gave me another car to drive said i could use hwy 99, these people are all crazy, i don't know whats right or wrong. im so confused, this is the first car i bought through a dealer in 17 years hmmm wounder why i like to buy from individuals. Now i am stuck with this beautiful car with problems. I think i will never go to a dealer again. More

review service is always timely and courteous with a kind regard to my time value as well as respectful service. Andrew Tran is a professional and a delight service is always timely and courteous with a kind regard to my time value as well as respectful service. Andrew Tran is a professional and a delight to work with, as well as support from Alex. More

speed auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. More

Great service The service was done as requested and advised. I will continue using Westside Lexus for service as long as I own a Lexus vehicle. I'm very pleased to The service was done as requested and advised. I will continue using Westside Lexus for service as long as I own a Lexus vehicle. I'm very pleased to work with my service advisor, Chris Nemoto. More

Great people Associates are always available and courteous. Lots of patience. All options are presented to provide choices. Just an overall great experience with Associates are always available and courteous. Lots of patience. All options are presented to provide choices. Just an overall great experience with Jeff. Keep up the good work! More

Absolute premium customer service! Supreme service all the way around. By far best buying experience ever. Would highly recommend this dealership to anyone and everyone! I will only ow Supreme service all the way around. By far best buying experience ever. Would highly recommend this dealership to anyone and everyone! I will only own a Lexus car from now on! More