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Westside Lexus

Houston, TX

4.8
6,701 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,701 reviews

March 15, 2024

I previously responded by request and gave an excellent to Mr. Byers from beginning to end. More

by jdrutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charli Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are so glad that Mr. Byers was excellent from start to finish. Have a great day!

March 14, 2024

Everything a car shopper could ask for. Great inventory, kind, helpful, knowledgeable salespeople and an atmosphere that makes one feel comfortable that they have made the right decision. More

by barbooz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Westside Lexus responded

We're delighted to know you had such a positive experience at Westside Lexus! Our team works hard to provide an inviting atmosphere and knowledgeable service. Thanks for choosing us, we appreciate your feedback!

March 14, 2024

Working with Ms. Lee was an exceptional experience. She made the car purchasing process incredibly smooth and stress-free. More

by Ahmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Westside Lexus responded

Ahmed, we're delighted to know that Chong made your car purchasing experience smooth and stress-free at Westside Lexus! Thanks for sharing this with us!

March 13, 2024

Beautiful new building. Excellent service from Shannon and Ty. They made sure to answer all my questions. More

by APOLLOGOLDENS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Westside Lexus responded

We're so glad to know that Shannon and Ty provided excellent service during your visit at Westside Lexus! Thanks for appreciating our new building, we hope to see you again soon.

March 13, 2024

Merrell was wonderful, professional, knowledgeable about the vehicle, got me the best deal possible. His communication skills and amazing… he was working on my paperwork and putting things in place while I More

by aleksandra12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Westside Lexus responded

Aleksandra, it's great to know that Merrell provided you with such a wonderful experience at Westside Lexus. We appreciate your recommendation and are here for any future needs!

March 13, 2024

This is my 5th new Lexus to purchase from them, that should say it all More

by mt4899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret and Rick Tatum ,both did amazing jobs
Mar 14, 2024 -

Westside Lexus responded

Thank you for this 5-star review of Westside Lexus! We are grateful for your loyal business and hope you're loving your new Lexus!

March 13, 2024

Fantastic experience from start to finish. Second vehicle I’ve purchased as Westside and I will be back. More

by RSJ1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Westside Lexus responded

We're so glad to know you had a fantastic experience with us at Westside Lexus! It's great that this is your second vehicle from us and we look forward to seeing you again in the future. Safe travels until then!

March 12, 2024

Jeffery made purchasing a new car pretty much stress free. Overall, it was a wonderful experience. The tech training we got from Davis was a huge help. Great customer service More

by dlshirley53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Westside Lexus responded

Thanks for the review! We're delighted to know that Jeffery and Davis were able to make your car buying experience at Westside Lexus stress-free. Enjoy your new ride!

March 10, 2024

Friendly and knowledge. Was able to get us in and out without over complicating the car buying process. More

by Tony Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Westside Lexus responded

Tony, we're glad to know you had a smooth and efficient car-buying experience at Westside Lexus. Thanks for the positive feedback!

March 10, 2024

Great service, pays good attention to the needs of the customer. Clear explanation of the functions and car technology More

by femionita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Westside Lexus responded

We're glad to know you had a great experience at Westside Lexus and found our team attentive and informative. We appreciate your feedback, thank you!

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