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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

March 02, 2017

Service Department on top of their game The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off More

by KAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2017

The best car buying experience ever...thx sinh Singh is a great sales rep. Very prompt....dilligent....informative...!!! I couldn t ask for more. He explained all items on the 2017 rx 350 in a grea More

by Papi dàvid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2017

Handled competently and quickly Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 01, 2017

awesome Josh is awesome! Nothing else need to be said if one is awesome. That word alone should be descriptive enough. Thank you very very much More

by sad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 01, 2017

Perfect Timing I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to More

by retbiotchr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 01, 2017

Excellent as always! I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on More

by drtist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
March 01, 2017

2 in 4 It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! More

by 2 in 4
Recommend Dealer
Yes
Employees Worked With
Caleb Vario, Andrew Tran, Louis Blackmon
March 01, 2017

Always a. Pleasure This is my 9th Lexus from Westside. Between Jeffrey Byers and the service department, those are the reasons I keep coming back! Doing business with We More

by Piano Man Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Harvey
March 01, 2017

I love the service and my car! I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are alway More

by Denita Holmes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2017

Always Treated As A Guest, Not Just A Customer The overall operation is very efficient yet personal. Never any upselling pressure, always genuinely concerned with my satisfaction. Made to feel wel More

by Jewopaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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