Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,557 reviews
Service Department on top of their game The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off you go. The car is always ready when promised and clean. More
The best car buying experience ever...thx sinh Singh is a great sales rep. Very prompt....dilligent....informative...!!! I couldn t ask for more. He explained all items on the 2017 rx 350 in a grea Singh is a great sales rep. Very prompt....dilligent....informative...!!! I couldn t ask for more. He explained all items on the 2017 rx 350 in a great way. More
Handled competently and quickly Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a service writer. More
awesome Josh is awesome! Nothing else need to be said if one is awesome. That word alone should be descriptive enough. Thank you very very much Josh is awesome! Nothing else need to be said if one is awesome. That word alone should be descriptive enough. Thank you very very much More
Perfect Timing I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to be finished. More
Excellent as always! I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on time. More
2 in 4 It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! More
Always a. Pleasure This is my 9th Lexus from Westside. Between Jeffrey Byers and the service department, those are the reasons I keep coming back! Doing business with We This is my 9th Lexus from Westside. Between Jeffrey Byers and the service department, those are the reasons I keep coming back! Doing business with Westside is always a pleasure. More
I love the service and my car! I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are alway I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are always handled within the time promised and I am offered a loaner vehicle on each visit even though I have not needed one as my service issues are handled timely. More
Always Treated As A Guest, Not Just A Customer The overall operation is very efficient yet personal. Never any upselling pressure, always genuinely concerned with my satisfaction. Made to feel wel The overall operation is very efficient yet personal. Never any upselling pressure, always genuinely concerned with my satisfaction. Made to feel welcome at each visit. More