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Westside Lexus
Houston, TX
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,697 reviews
Verified Customer
March 21, 2024
Mary Margaret and Merrell kept in good communication. Onboarding with the new vehicle was also handled well. Onboarding with the new vehicle was also handled well. More
by petrosol
Employees Worked With
March 21, 2024
Adam was a great communicator. He was always prepared and helpful when I came to see him. The vehicle was exactly as described. I highly recommend this dealership (unlike a comp He was always prepared and helpful when I came to see him. The vehicle was exactly as described. I highly recommend this dealership (unlike a competitor dealership across town who tried to sell me a used Lexus for more than I paid for the one I purchased at Westside new!) More
by glen13
Employees Worked With
March 20, 2024
from beginning to end the time we spent at westside Lexus was fantastic, everyone was so nice They made the whole experience of buying a new car quick and painless. I would definitely recommend buying yo was fantastic, everyone was so nice They made the whole experience of buying a new car quick and painless. I would definitely recommend buying your next car from them. More
by tennisgh
March 20, 2024
Excellent customer service at Westside Lexus. The new showroom is beautiful, and the customer service is 5 star- I can't say enough good things about my experience with Alex Winnicki and the seam The new showroom is beautiful, and the customer service is 5 star- I can't say enough good things about my experience with Alex Winnicki and the seamless process for leasing my new car! More
by AMY59
Employees Worked With
March 20, 2024
This was my first experience with Westside after dealing with Northside for over 25 years...and I received the usual Lexus experience -- alway as wonderful as the cars themselves!!! Everyone was always co with Northside for over 25 years...and I received the usual Lexus experience -- alway as wonderful as the cars themselves!!! Everyone was always competent, helpful and very eager to help!!! More
by lharris107
March 19, 2024
Everyone we encountered was courteous and helpfull. The dealership was clean and well laid out. The dealership was clean and well laid out. More
by sue.kaiser
March 19, 2024
Excellent customer service from the beginning to the end. Adam Nguyen is very knowledgeable, professional and helpful. I will recommend him to family and friends. Adam Nguyen is very knowledgeable, professional and helpful. I will recommend him to family and friends. More
by enis.houston
March 18, 2024
Nick made this long-distance transaction a pleasure. He picked me up at the airport and had me on my way home. He picked me up at the airport and had me on my way home. More
by tonya
