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Westside Lexus

Houston, TX

4.8
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,697 reviews

March 28, 2024

Clean, nice, convenient large spaces, helpful , professional, knowledgeable sale person. Very impressive interior and exterior designs More

by TPHAM986
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We're delighted to know you had a positive experience at Westside Lexus and appreciated our facility's design as well as the professionalism of our team. Thanks for sharing your thoughts!

March 28, 2024

Very personable and very knowledgeable of his craft. I felt like he was looking out for my best interest. More

by NENENICHOLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We're delighted to know that you felt well taken care of at Westside Lexus! Our team is always here to provide knowledgeable and personalized service. Thanks for the great review!

March 28, 2024

Rick knowledgeable , professional , just right amount of “pressure”. Smooth approach. Seems to enjoy his job More

by ED_CONWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We're glad to know that Rick's professional and smooth approach made your experience at Westside Lexus a positive one. It's great when our team members' passion for their work shines through! Thanks for the review!

March 27, 2024

I've been taking my SUVs in for service at Westside Lexus for years and have never been disappointed. Andrew Nagler is an excellent service advisor who listens and treats you respectfully and professionally More

by vegas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Westside Lexus responded

We're glad to know that you've had consistently positive experiences with us at Westside Lexus, especially under Andrew's guidance. We appreciate your loyalty and look forward to continuing our relationship in the years ahead!

March 27, 2024

Purchasing my new GX460 from Westside Lexus was an amazing and easy experience. The individuals I worked with were fantastic, fun, and knowledgeable. They listened to what was important to me from t More

by STACI.CASTILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweet receptionist in front, don’t know name
Mar 27, 2024 -

Westside Lexus responded

We're so glad to know that your experience purchasing your Lexus GX 460 from Westside Lexus was a positive one, Staci! It's great to see our team could provide you with valuable information and meet your needs. Enjoy taking it off-road, and thank you for recommending us!

March 27, 2024

Great experience at this dealership. Rafael Garcia was a great sales associate and he guided us well through the whole process. More

by texassarahent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We're glad to know you had a great experience with us at Westside Lexus and that Rafael was able to help you through the process. Thanks for your review!

March 27, 2024

Excellent Service! The very best. I have used another dealership and there is no comparison. Service at Westside is so much better! More

by Lillianputterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

Lillian, we're delighted to know you had an excellent service experience at Westside Lexus! We strive for the best and appreciate your kind words. Thank you!

March 26, 2024

Catalina Kurdiyeh was exceptional. Good customer service. I was having my car service and decided to stop by the used vehicles section where I met Catalina...next thing I know I'm driv More

by Steve.rota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Westside Lexus responded

Steve, it's great to know that Catalina provided exceptional service during your visit to Westside Lexus. We're delighted you had a positive experience and drove away with a new car! Thanks for the review!

March 26, 2024

Mr. Shroff was great to deal with and communicated well from the initial showing through the delivery. More

by jbyrd3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Westside Lexus responded

We're so happy that you had a great experience with our team at Westside Lexus! Thanks for sharing this feedback with us - enjoy the ride!

March 25, 2024

Purchasing a vehicle at Westside Lexus was an excellent experience! From start to finish, their team made sure we felt comfortable with the process. John Loving and Mark Solomon helped us through the purch More

by Jack Case
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Westside Lexus responded

We're delighted to know that your experience with us at Westside Lexus was enjoyable and comfortable! It's great to learn how John and Mark were instrumental in helping you secure the NX Hybrid. We appreciate your kind words, enjoy driving around in your new vehicle!

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