Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,013 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,014 reviews
June 16, 2020
Everything was A+. It was a beautiful facility that was absolutely spotless. Everyone was warm, friendly and very professional. Jeff Margolis was great to work with. absolutely spotless. Everyone was warm, friendly and very professional. Jeff Margolis was great to work with. More
by barbmiller_2001
Verified CustomerEmployees Worked With
Jeff Margolis
June 15, 2020
Great experience at Westside Lexus. Bought a used SUV from David Wasaff. He was very helpful and professional. We enjoyed our experience and would recommend Westside Lexus to our friends Bought a used SUV from David Wasaff. He was very helpful and professional. We enjoyed our experience and would recommend Westside Lexus to our friends. Showroom and waiting area were very beautiful. Nam Pham in finance was very efficient and made the closing process as painless as possible. More
by jodasch2015
June 15, 2020
Chong was very friendly and helpfully. Fast service and very attentive. Will definitely visit her again if ever looking for another Lexus. Recommended to anyone looking for great service. very attentive. Will definitely visit her again if ever looking for another Lexus. Recommended to anyone looking for great service. More
by Devin3107
Employees Worked With
June 14, 2020
All the staff at the front door were very polite and professional. The environment was very clean and so beautiful. Very well trained and polite professional. The environment was very clean and so beautiful. Very well trained and polite More
by ericorpmgtco
Employees Worked With
I don’t remember the name of the finance gentleman who helped him. Of course he was very impressed with computer on entire desk, Louis Blackmon
June 14, 2020
The buying process was so smooth. Chong Lee made so much smoother. She helped us in every step of the way. Will definitely buy my next car at Westside Lexus! smoother. She helped us in every step of the way. Will definitely buy my next car at Westside Lexus! More
by Miriam.mtz
June 13, 2020
6/12/20 I purchased a 2013 Lexus RX350. I must rave about our sales associate FRANK MATA. If I could give a higher star rating like 10 stars I would without hesitation. Frank made the experience for us and I our sales associate FRANK MATA. If I could give a higher star rating like 10 stars I would without hesitation. Frank made the experience for us and I will be back in hope's of working with him again in the future. He was an honest sales man, he was very easy to work with. We were honest with our expectation and he made that happen. Frank listened too us and understood our needs and helped me get the vehicle I wanted. I am very pleased to do business with Westside Lexus and will recommend them everyone. More
by brh5104
Employees Worked With
Frank Mata
June 12, 2020
I drove from the San Antonio area to purchase my Lexus... Professional and friendly I will be back. They made the process easy and I was in and out. Professional and friendly I will be back. They made the process easy and I was in and out. More
by NEVETSQU
June 12, 2020
I was pleasantly surprised at how the salesperson dealt with me. No pressure from him to buy now! The tech guy was excellent in explaining the features of my new Lexus. with me. No pressure from him to buy now! The tech guy was excellent in explaining the features of my new Lexus. More
by brughr
June 09, 2020
Visits were a pleasure. Treated with courtesy response timely for every question asked process explained in detail and was reasonably Swift. Good customer service salesperson was excellent. timely for every question asked process explained in detail and was reasonably Swift. Good customer service salesperson was excellent. More
by dgvermeer
June 09, 2020
I have a customer of Westside for 10 years I have always enjoyed the service and deals. The process was smooth and efficient I will return enjoyed the service and deals. The process was smooth and efficient I will return More
by GALDEN1
