Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
6,591 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,591 reviews
April 05, 2021
I have bought a lot of new automobiles in my time and this is my first Lexus to purchase. My father has owned two and couldn’t brag enough about the quality and service and I completely agree with him. Q this is my first Lexus to purchase. My father has owned two and couldn’t brag enough about the quality and service and I completely agree with him. Quite possibly the best car buying experience I’ve ever had. I look forward to purchasing another automobile from John Parish in the future. More
by mryan9
Verified Customer
April 05, 2021
The salesman he is a very helpful person he help me a lot with my sales I which to do business with him again am so happy to know people like that lot with my sales I which to do business with him again am so happy to know people like that More
by quocnguyen1275
Employees Worked With
April 05, 2021
Friendly love the nice atmosphere, satisfaction all across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... More
by tyhang06
April 04, 2021
Danny and Doug were off the charts helpful. Lastly, Nam exemplified Lexus exceptionalism. The entire team was insightful and thorough. Though we fixed a problem with the passenger door dome light swi exemplified Lexus exceptionalism. The entire team was insightful and thorough. Though we fixed a problem with the passenger door dome light switch - an oversight of the body shop, I’m guessing - the LC500 was as advertised- terrific! More
by RLSchwebel
April 03, 2021
My salesman was very thorough, patient, and informative. He was very kind throughout the entire process. He took care of our concerns in a timely manner. He was very kind throughout the entire process. He took care of our concerns in a timely manner. More
by Lynn
Employees Worked With
April 03, 2021
Outstanding customer service by Jeff Margolis and Westside Lexus! My purchase was fast and easy. I am a repeat customer who will be back again and again. Westside Lexus! My purchase was fast and easy. I am a repeat customer who will be back again and again. More
by TGUIL2000
Employees Worked With
Jeff Margolis
April 03, 2021
Love Lexus and Love this dealership!!!My Old Lexus was Love Lexus and Love this dealership!!! My Old Lexus was 18 years old‼️ With no problems ever!! Jeffery & Charlie have Helped me so much.. The Best ev Love Lexus and Love this dealership!!! My Old Lexus was 18 years old‼️ With no problems ever!! Jeffery & Charlie have Helped me so much.. The Best ever!! Thank you.Love my New ride!!!! More
by MARITDEI
April 02, 2021
A very good experience at Westside Lexus purchasing our first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX20 first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX200h. More
by kalhou
Employees Worked With
April 02, 2021
Alvaro is hands down the most professional, helpful, kind and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service sk and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service skills, such as communication, following up and making you feel confident when he hands you off to the finance department. He needs to be promoted! More
by soniaginnette
Employees Worked With
April 02, 2021
I have been buying Lexus LS models since the dealership opened in 1990. I have a tremendous confidence and respect for the salesperson (same one since 1990) and the service department. Westside Lexus IS a opened in 1990. I have a tremendous confidence and respect for the salesperson (same one since 1990) and the service department. Westside Lexus IS a true asset to the the br the brand. More
by JOHNU0
