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Westside Lexus
Houston, TX
6,581 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,581 reviews
June 12, 2021
Shannon was great making the situation better after uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car More
by aelwakhi
Verified Customer
June 11, 2021
MJ Rizvi you’re very friendly and doing a awesome job, Sam Chu thank u men you’re so far the best. Thank you guys Sam Chu thank u men you’re so far the best. Thank you guys More
by Seanjohn01985
June 11, 2021
We received first class service all around, and had a wonderful experience buying our new-to-us vehicle from Westside Lexus. From Sales to Finance, everyone we dealt with was friendly, knowledgeable and wonderful experience buying our new-to-us vehicle from Westside Lexus. From Sales to Finance, everyone we dealt with was friendly, knowledgeable and helpful. More
by kamg8182
June 11, 2021
Great experience, I was in and out very quickly. They even beat the offer I came in with. I would recommend anyone to go to west side Lexus. even beat the offer I came in with. I would recommend anyone to go to west side Lexus. More
by oghernandez1082
June 11, 2021
Very positive experience. Merrell Middleton was very informative and provided the information on the cars I was interested in viewing. A relaxed sales approach without being rushed to make a decisi informative and provided the information on the cars I was interested in viewing. A relaxed sales approach without being rushed to make a decision. More
by hodge52
Employees Worked With
June 11, 2021
Everyone was very nice and polite. The IT guys was very patient. We enjoyed the experience and will consider another Lexus in the near future. patient. We enjoyed the experience and will consider another Lexus in the near future. More
by JJFOSTEY
June 10, 2021
Salespersons are too talented. I accepted a not-too-good deal but hated to see wife go home without the car she wanted. Might work out. deal but hated to see wife go home without the car she wanted. Might work out. More
by Smr
June 10, 2021
Very relaxing sale. Louis knows how to take care of his customer. Would recommend Louis to all friends. Assisted with advising finance that our money was ready for retrieval as well. customer. Would recommend Louis to all friends. Assisted with advising finance that our money was ready for retrieval as well. More
by Biuchersm
Employees Worked With
Louis Blackmon
June 10, 2021
Dallas was great to work with! She answered all of our questions and followed up with us. This is our first Lexus and we loved the experience. questions and followed up with us. This is our first Lexus and we loved the experience. More
by The Grays
June 10, 2021
Though disappointed 3 years ago when I leased my car, the experience buying it was 5 star. The main reason I stay at Westside Lexus IS the outstanding service provided by Andrew Nagler experience buying it was 5 star. The main reason I stay at Westside Lexus IS the outstanding service provided by Andrew Nagler More
by be_good2
