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Westside Lexus

Houston, TX

4.8
6,558 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,558 reviews

August 19, 2021

Thanks Hai Do to help me found the nice car ! I will Thanks Hai Do to help me found the nice car ! I will recommend to my friend. My family always go there for the family car. More

by trinhduong08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Aug 19, 2021 -

Westside Lexus responded

Thanks for the great review of Westside Lexus! We're glad to hear that Hai helped you get a wonderful car. We appreciate your business!

August 19, 2021

Our sales rep and the General Sales Manager were so helpful and professional in making sure we found the perfect car for our family and within our budget. There was no pressure sale and everyone made t More

by Steven.Zettlemoyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Westside Lexus responded

It is great to hear that we had what you were looking for, Steven! We will certainly give your thanks to the Westside Lexus team for ensuring you went home in a vehicle that is right for you and your family. We wish you many safe and happy miles. Have a great day!

August 19, 2021

The dealership had many vehicles to chose from and that was a pleasant surprise. The staff I did meet was friendly and approachable. My Salesman, Shannon George was very patient with me and my questions. More

by EWENDOLYNGAYDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Westside Lexus responded

Thanks for the review of Westside Lexus! We're glad that you enjoyed our great selection of vehicles, and we thank you for your business! Happy driving.

August 18, 2021

Excellent service and quality product. Joey B. and Manny G. We’re very helpful and excellent customer service. Been a customer of Westside for 20 years and never had any issues. Always excellent customer se More

by larrylowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Westside Lexus responded

We sincerely appreciate your kind feedback and loyal business, Larry. It means the world to us! Drive safe, and we'll see you again down the road!

August 18, 2021

Their service after the sale is better than any dealer in town. The sales department was very helpful. This purchase was my third car from this dealer. More

by douglasnilsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Westside Lexus responded

Douglas, it is gratifying to hear that our team has given you a great experience both during and after your purchase! Thank you for choosing Westside Lexus and for leaving us a five-star review. We wish you many safe and happy miles in your new car!

August 18, 2021

Very professional, knowledgeable and helpful staff. Nice building and location. Westside Lexus offered more perks than other lexus dealership. Very happy with our choice of Westside Lexus. More

by alexab
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 17, 2021

Westside Lexus, including everyone on its staff, especially Mary Margaret McGowan and Chase Clements, is the most “top- notch” automobile dealership, and are the finest sales person and maintenance More

by jtompkins2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Westside Lexus responded

We can't ask for better feedback than this! It's wonderful to hear that Margaret and Chase made this your best car-buying experience yet and we truly appreciate your business. Thank you from everyone at Westside Lexus!

Aug 17, 2021 -

jtompkins2 responded

You’re more than welcome! Keep up the great work!

August 17, 2021

I have dealt with this dealership since 2007 and have always been treated well and with respect. The sales professional I dealt with was very accommodating and helpful More

by schicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Westside Lexus responded

Thank you so much for your many years of business and support! We are delighted to hear that your recent experience was such a success and we really appreciate you commending our team. Safe travels from all of us at Westside Lexus!

August 16, 2021

A clean and comfortable exhibition hall, a kind and polite greeting, a detailed introduction of each product, so that buyers can quickly find the car they need, is a very good car dealer, and it is wor More

by MATHEW HSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Aug 16, 2021 -

Westside Lexus responded

Mathew, thank you for taking the time to leave us positive feedback! We love hearing that you appreciated the warm welcome upon arrival and that our team was able to efficiently guide you through our inventory. We're thrilled that you'll recommend Westside Lexus and we look forward to working together again down the road!

August 16, 2021

I have great experience with Westside Lexus. Mr Shannon treats me well he is very polite and helpful. I will recommend my friend and family Westside Lexus. Thanks for everything More

by parwindersngh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Westside Lexus responded

It means so much to us that you recommend Westside Lexus to your family and friends! Shannon will be delighted to hear of your compliments on his polite assistance. We're so glad you stopped in to make your purchase and we hope you enjoy the ride!

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