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Westside Lexus

Houston, TX

4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

July 17, 2022

Everyone is always nice, friendly and efficient. The new facility is extremely nice, as well! More

by rylielabercrombie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jul 18, 2022 -

Westside Lexus responded

We're overjoyed that our team has consistently welcomed you with kindness and professional assistance. We're also glad to hear you find our new facility accommodating. Many safe and happy miles from everyone at Westside Lexus!

July 17, 2022

Salesman was knowledgeable and friendly. He earned our trust. Everyone we had any dealings with was extremely friendly and helpful. More

by lineman66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Our team is always happy to help you out! Thanks for choosing Westside Lexus and we'll see you next time!

July 17, 2022

John and Nam are professional and knowledgeable about their work. It was a nice experience with them. More

by wendyau10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 18, 2022 -

Westside Lexus responded

Thank you so much for your glowing review, Wendy! It is great to see that John and Nam went above and beyond to make your experience here at Westside Lexus a great one!

July 16, 2022

Very good customer service, sales lady Dallas was excellent in finding the right car for us and helped in making good decisions More

by Ptanwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jul 18, 2022 -

Westside Lexus responded

Congratulations on your new vehicle! We are so happy that you had a positive and successful experience working with Dallas and our team. Thank you for coming to Westside Lexus!

July 16, 2022

Westside always provides a pleasant experience. Everyone is professional and friendly. We have purchased several cars from them. More

by amypalmisano1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

It's wonderful you can always rely on Westside Lexus to make sure your needs are met. Thanks for the kudos and we wish you many safe and happy miles. Take care!

July 16, 2022

Lauren and Nam were very helpful and knowledgeable and made for a relatively stress free buying experience More

by jane_m73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 18, 2022 -

Westside Lexus responded

I appreciate you taking the time to give Lauren and Nam a special shoutout. It means a lot that you were able to go home in a car that is right for you. Enjoy! - Westside Lexus

July 16, 2022

Very Frendly service in particular Mis Chong and MJ great two ladies 0% presion. Thanks More

by omegafloor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Jul 18, 2022 -

Westside Lexus responded

Thank you for taking the time to share this feedback! We appreciate your business and we hope to see you again at Westside Lexus. Enjoy the ride!

July 16, 2022

Easy transaction. Didn’t keep me there all day. Had the car I wanted in a reasonable time frame. More

by tracygati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Thanks so much for this positive rating and review! We appreciate your support of us here at Westside Lexus.

July 16, 2022

Outstanding service after the sale. Michael Gonzales is professional kind and courteous. I really enjoyed the experience. More

by Mmason011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Thanks for giving Michael a shoutout. We're delighted that your experience with Westside Lexus was enjoyable and attentive. Safe travels!

July 15, 2022

Great customer service great selection. Will make my next purchase their and I live 11 hours away. More

by RaiderSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Westside Lexus responded

This is the kind of feedback we work hard to receive at Westside Lexus! We're grateful to have earned your business and honored you're making the trip to work with us. Thank you!

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