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Westside Lexus

Houston, TX

4.9
6,850 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,850 reviews

December 01, 2024

It is a pleasure purchasing a vehicle from Westside Lexus! Alex Winnicki is our go -to guy. He and the rest of the staff do a great job. More

by lynnhardaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Lynn, we're delighted to hear that Alex and the Westside Lexus team made your vehicle purchase a pleasure. Thank you for choosing us!

December 01, 2024

The dealership was inviting, clean, and receptionist was friendly and helpful. Alex W. was a great salespman, he was very knowledgeable, helpful and patient. It was a pleasure working with him during the More

by lpizz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear that Alex provided excellent service, but we're sorry the finance department didn't meet expectations. Your feedback is valuable and will be used to improve our processes moving forward. If there's anything else we can do for you, please let us know!

November 30, 2024

Jim was most outstanding, he was there explaining and cheering me on every step of the way. A big shout out to Judy for making it happen!!! More

by leslieannegrubbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Leslie, we're delighted to hear that Jim and Judy made your experience at Westside Lexus so memorable! Thanks for the shout-out, and enjoy your new ride!

November 30, 2024

Excellent service and all around satisfaction with the experience and everyone we dealt with. Knowledgeable, non-assuming and no pressure. More

by C-Doo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

We're delighted to hear about your excellent experience with our team at Westside Lexus! Providing knowledgeable and pressure-free service is what we strive for. Thank you for sharing your satisfaction with us!

November 30, 2024

I received the best world class experience through the entire buying process to finance and taking delivery of my vehicle. They also called me promptly and got my plates installed. I highly recommend West More

by okey0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

We're delighted to hear you had a world-class experience with us at Westside Lexus! It's fantastic that our team could assist promptly and ensure everything went smoothly. Thank you for recommending us, and enjoy your new vehicle!

November 30, 2024

John P. was professional, informative and fun! He was lovely to work with and I’d recommend John and the dealership to anyone. The experience was stress-LE More

by moore_janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Dec 02, 2024 -

Westside Lexus responded

We're delighted to hear that John made your experience at Westside Lexus stress-free and enjoyable! Thank you for recommending us, and we hope you're loving your new car.

November 29, 2024

Nellie was very knowledgeable about the Lexus RX and she was patient and kind in negotiating a great deal. I’d work with her again on my next car deal. More

by jennifergcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Thank you for sharing your experience with Nellie and the team at Westside Lexus! We're delighted to hear that she provided knowledgeable and patient service. We look forward to assisting you again in the future!

November 29, 2024

Very nice work Filling comfortable Professional and competent Warm environment Easy and efficient No problem or pressure More

by gj5560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that our team provided a comfortable and professional environment. We appreciate your feedback and look forward to serving you again in the future!

November 29, 2024

Westside Lexus has great service, friendly and personable. Product is great, Lexus has amazing longevity. Highly recommend! More

by nicole70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Thank you for recommending Westside Lexus! We're delighted to hear that our service and vehicles have met your expectations. Enjoy the longevity of your Lexus, and we look forward to serving you again in the future!

November 29, 2024

This is my second used certified lexus I bought from Shannon George. He is an excellent salesman, courteous and never pressured me to buy. I would definitely request his services again. More

by shellstreu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Thank you for choosing Westside Lexus again and sharing your positive experience with Shannon George! We're delighted to know he provided courteous service without any pressure. Enjoy your certified Lexus, and we look forward to assisting you in the future!

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