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Westside Lexus
Houston, TX
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,693 reviews
September 25, 2024
Every person you encounter at Westside Lexus is knowledgeable, friendly and courteous! No place better to buy your next car! knowledgeable, friendly and courteous! No place better to buy your next car! More
by LESLIE26
Verified CustomerEmployees Worked With
Other Employees :
Sydney, the delightful Tech specialist
September 20, 2024
Shannon was professional, helpful, easy and to deal with. Glad I could find my car here. Glad I could find my car here. More
by DHILPERT
Employees Worked With
September 18, 2024
Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamless association for the good of the customer, themselves, and Lexus. Ms. McGowan was my principal contact. She is good enough to have generated a trusting relationship. Her effort to make the actions and responses of Lexus' management transparent was admirable and helpful.. Their sales management seemed too penny pinching and far out of character to fit the magnitude of the overall transaction and the Lexus image.. Bob Niedzielski's valuation of my trade ins was disappointing, but was made understandable and therefore acceptable... More
by msraymond001
September 18, 2024
Fast, friendly, knowledgeable service every time I shop here. The sales and finance department are the best in the business. here. The sales and finance department are the best in the business. More
by regarcia762
September 16, 2024
We have been buyingLexus’s for the last 20 years, from the same salesman, and we have always had a good feeling about the purchase and excellent service that we have received from Westside. the same salesman, and we have always had a good feeling about the purchase and excellent service that we have received from Westside. More
by STANJNS
September 16, 2024
Jeffery and Marlene were great and made the buying experience wonderful. So happy with my purchase! experience wonderful. So happy with my purchase! More
by a.cassidy
Employees Worked With
September 15, 2024
Professional service. Quick turnaround. No hassle negotiations. Knowledgeable on inventory’. Prompt response to questions. Repeat customer. Quick turnaround. No hassle negotiations. Knowledgeable on inventory’. Prompt response to questions. Repeat customer. More
by KatB
Employees Worked With
September 14, 2024
What a welcoming environment. Shannon George was professional and very helpful. Thank you for the time Shannon George was professional and very helpful. Thank you for the time More
by Dedhayor
Employees Worked With
September 14, 2024
John Loving and Cynthia R are the best ! Thanks so much for excellent service. All perfect! Thanks so much for excellent service. All perfect! More
by patslat Patrick slattery
September 14, 2024
Shannon was kind, helpful, informative and most importantly, not annoyingly pushy. He was able to answer every question I had about Lexus and the cars I looked at and was also efficient and quick o importantly, not annoyingly pushy. He was able to answer every question I had about Lexus and the cars I looked at and was also efficient and quick on my purchase! More
by Courtney A
