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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,693 reviews

October 02, 2024

Amazing customer service through ever step of the buying process! Absolutely positively love this place! More

by rozmino39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that every step of your buying process was amazing at Westside Lexus. Enjoy your new vehicle!

October 02, 2024

Exceptional customer service from MJ and Alvaro from pre owned sales, highly recommended for all your automotive needs. More

by carterorlando03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Westside Lexus responded

Thank you for the high recommendation! We're delighted to hear that MJ and Alvaro provided exceptional service at Westside Lexus. We appreciate your support!

October 02, 2024

Enjoyable experience, Joey was very professional and friendly!! I would recommend Westside Lexus to everyone!!! Very proud to drive a Lexus!!! More

by 4tashford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Westside Lexus responded

We're delighted to hear that Joey provided a professional and friendly experience at Westside Lexus! Enjoy driving your new Lexus, and thanks for the recommendation!

October 02, 2024

Shannon was incredibly helpful, knowledgeable and efficient. I am excited to continue visiting Westside Lexus and would consistently recommend this dealership to others. More

by Courtney A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Westside Lexus responded

Courtney, we're delighted to hear that Shannon provided such excellent service! Thanks for recommending Westside Lexus and we look forward to seeing you again soon.

October 02, 2024

This is the 5th Lexus in 16 years, and there is no better Sales Manager in Jeffery Byers and Agent Marlene Das Chagas. They understand their Clients and ensure all of our needs are met in continuing the deci More

by FURLONGE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Westside Lexus responded

Thank you for your loyalty and kind words about Jeffery Byers and Marlene Das Chagas! We're delighted to hear that Westside Lexus continues to meet all your needs. Enjoy the new ride!

October 02, 2024

Was a great experience. Process was fast from start to finish. I would recommend this dealership for anyone looking for a great car and a smooth experience More

by arwest30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
2.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Westside Lexus responded

Thank you for recommending Westside Lexus! We're delighted to hear that your experience was smooth and efficient from start to finish. Enjoy your new car, and we hope to see you again in the future!

October 02, 2024

Great experience- top notch. Alex is low key and very professional and patient. Consultative selling - very refreshing More

by carriemedeiros54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Westside Lexus responded

We're delighted to hear that Alex provided a professional and refreshing experience at Westside Lexus. Thank you for sharing your positive feedback!

October 02, 2024

No pressure, easy buying process. Everything delivered as promised. Expectations set properly. Comfortable venue. Word. More

by dontneedscreenname
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was smooth and pressure-free! Thank you for sharing your feedback, and we hope you're enjoying your new vehicle.

October 01, 2024

John provided us excellent service from start to finish and we are very happy with the purchase overall. More

by SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that John provided excellent service and that you're happy with your purchase from Westside Lexus. Enjoy the ride!

October 01, 2024

Merrel was great to work with, no pressure and very informative. Consummation of the deal was efficient. Overall good experience. More

by stephen.hohl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Westside Lexus responded

Stephen, we're delighted to hear that Merrel provided an informative and pressure-free experience at Westside Lexus. Thanks for sharing your positive feedback!

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