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Westside Lexus
Houston, TX
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,849 reviews
December 13, 2024
I am very happy with assistance in choosing my new car. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. More
by B_CRANE
Verified CustomerEmployees Worked With
December 12, 2024
Alex P. has great customer service. He made sure the purchase and everything was very seamless. has great customer service. He made sure the purchase and everything was very seamless. More
by mellie
Employees Worked With
December 12, 2024
I felt like a family member from the moment I stepped inside 😀, David was the lead to making me feel at home!!! inside 😀, David was the lead to making me feel at home!!! More
by cpa19762000
December 12, 2024
Good Service friendly good car I like Philip He is a good man Give him a raise man Give him a raise More
by SUNNYNGUYEN0724
Employees Worked With
December 12, 2024
A luxurious and stress free experience everytime. I don't mind spending money with these people. I don't mind spending money with these people. More
by Karenimala2010
Employees Worked With
December 11, 2024
This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive More
by Abi
December 10, 2024
AJ was amazing. Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no pressure, only support. I feel lucky that I got him as my sales person when I walked in the door. He’s been responsive & helpful after purchasing the vehicle as well. ⭐️⭐️⭐️⭐️⭐️ More
by dougreuschel
Employees Worked With
December 10, 2024
John Loving was a great salesman for Lexus. He helped me find the perfect SUV, gave me all the detailed information including pricing, helped me justify my decisions and gave me all the instru He helped me find the perfect SUV, gave me all the detailed information including pricing, helped me justify my decisions and gave me all the instructions needed to drive it home. More
by lgolden0
Employees Worked With
December 09, 2024
Good experience and knowledgeable sales. Fair trade in value on my vehicle. I will recommend if asked Fair trade in value on my vehicle. I will recommend if asked More
by GEORGEFWEST
Employees Worked With
December 07, 2024
Both Brook and Merrell were very friendly and did not pressure us to make a purchase decision. Brook gave us a thorough explanation of the many features on the vehicle before we drove it off the lot. Ove pressure us to make a purchase decision. Brook gave us a thorough explanation of the many features on the vehicle before we drove it off the lot. Overall a very professional approach to the selection process through purchase. More
by gamberjh1
