
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Modern, large dealership. We’ve been doing business with Shekhar for over 10 years enough said. We’ve been doing business with Shekhar for over 10 years enough said. More
Nellie was very helpful and I got the car I wanted with little stress, love my car so far little stress, love my car so far More
This is our first Lexus purchase. We are looking forward to driving our new car! Everyone was over the top helpful! We are looking forward to driving our new car! Everyone was over the top helpful! More
I have purchased three automobiles from John Loving. The latest was purchased in the last 6 months. I would recommend John to anyone interested in purchasing a Lexus. He is extremely knowledgeable, p The latest was purchased in the last 6 months. I would recommend John to anyone interested in purchasing a Lexus. He is extremely knowledgeable, professional, and courteous. He took the time and extra effort to make sure I have the right fit for me. His goal was and is total satisfaction. Thanks John. More
I previously purchased a car from Westside Lexus 2016. I received excellent service, so I returned to purchase another vehicle. I was originally coming in to purchase a Premium RX. The car had been fabric I received excellent service, so I returned to purchase another vehicle. I was originally coming in to purchase a Premium RX. The car had been fabricated but had not been transported to Westside as of yet. So, I placed a deposit to secure the purchase of this vehicle. I went to a Lexus dealership close to my home, to ask about adding on additional features to the Premium RX. The local dealership had the vehicle colors that I requested and the additional features that I wanted. I purchased the 2024 Luxury RX on the spot. I am very pleased with my purchase. I have requested well over a week now for a refund on my deposit. I have not received my refund, and have not been given any notice of when I would receive it. More
I have bought and sold many cars in the last 40 years. This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details of the car I was interested in and was able to answer all my questions. He was patient with both me and my wife as we debated between 2 different cars. We were taken car of by all! More
Easiest car purchase ever. I felt that I was taken care of at every step of process! I felt that I was taken care of at every step of process! More
Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how disappointed and frustrated I am with the entire ordeal. In all my years of car buying, I have never encountered such dishonesty and disregard for customer trust. From the moment I stepped onto the lot, it was clear that my interests and needs were not their priority. John Loving came across as friendly and knowledgeable, but it didn't take long to realize that his apparent expertise was nothing more than a façade for a series of blatant lies and half-truths. The financial aspect of the transaction was equally problematic. John Loving & Dominic misled me about the terms of the financing agreement, and I ended up with a much higher interest rate than he had initially promised. This felt like a bait-and-switch tactic that only added to the overall sense of deception. In conclusion, my experience with Westside Lexus and John Loving was nothing short of a nightmare. I strongly advise anyone considering doing business with them to proceed with extreme caution, if not avoid them altogether. Their dishonesty and lack of integrity are inexcusable, and I regret the day I ever set foot in their dealership. Save yourself the headache and look elsewhere for a more trustworthy and reputable car dealer. More
Really enjoyed my experience overall. I appreciated Merrell and his manager locating the car I wanted in a short time. I appreciated Merrell and his manager locating the car I wanted in a short time. More
Mark Solomon is very professional and courteous,. He made out car buying an easy and pleasant task without any hassle. He has been very prompt answering our text and email messages. We were at ease He made out car buying an easy and pleasant task without any hassle. He has been very prompt answering our text and email messages. We were at ease during the whole buying process done in a relaxed manner, without any pressure. We will definitely recommend Mark Solomon and Westside Lexus to our friends. Great job, Mark Solomon and team! More