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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
361 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 361 reviews

November 17, 2024

Great service and employees . Friendly . Helpful and very knowledgeable. I would highly recommend to others . More

by wendtlor68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from our friendly and knowledgeable team at West Side GM of Berlin. Recommendations like yours mean a lot to us! We look forward to seeing you again soon, and please share your experience with others. West Side GM Team (920) 361-5100

November 16, 2024

The fact they fit me in when I had a problem speaks leaps and bounds about the kind of service they provide. Great people! More

by Debbie.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

West Side Garage, INC. responded

Thank you, Debbie! We truly appreciate your kind words about the service at West Side GM of Berlin. It’s great to hear that we were able to fit you in and assist you with your problem. Our team takes pride in providing exceptional service, and your feedback means a lot to us. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 13, 2024

Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years. More

by tom-ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words and for being a loyal customer for over 30 years! We truly appreciate your trust in West Side GM of Berlin and are glad to hear that you've always had a positive experience with us. We look forward to continuing to serve you in the years to come! West Side GM Team (920) 361-5100

November 13, 2024

They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered anothe More

by lightstepping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the service performed on your truck, particularly with the balancing and the issues with the hub caps. We appreciate your feedback and take it seriously as it helps us maintain our standards at West Side GM of Berlin. We encourage you to reach out to us directly so we can discuss this matter further and find a resolution that meets your needs. Your satisfaction is important to us, and we would like to ensure that any outstanding issues are addressed. Thank you again for your input. West Side GM Team (920) 361-5100

November 13, 2024

Excellent Job ! ! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage More

by cindylouk1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was Super Helpful ..👍👏👏👍😃
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Nov 15, 2024 -

West Side Garage, INC. responded

Thank you for the wonderful review! We're thrilled to hear that Jeff went above and beyond to assist you with your vehicle purchase. His dedication to providing detailed explanations and guidance on rebates and insurance coverage truly reflects our commitment at West Side GM of Berlin. We appreciate your feedback and look forward to welcoming you back next time! West Side GM Team (920) 361-5100

November 12, 2024

First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy More

by wjh-11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great first visit with us at West Side GM of Berlin. Our staff always aims to provide friendly service and create a welcoming atmosphere. We hope to see you again soon! West Side GM Team (920) 361-5100

November 10, 2024

This dealership is the best! Gets you in and out fast with there skilled mechanics and reasonably prices. More

by pointblank1shot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp-Service department
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Nov 13, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at West Side GM of Berlin and that our skilled mechanics were able to assist you efficiently. We appreciate your kind words about our pricing as well. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 09, 2024

It was my first time the guys were very nice and i'm sure I'll be going back again More

by don.tipler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a positive first experience at West Side GM of Berlin. Our team is dedicated to providing excellent service, and we look forward to welcoming you back again soon! West Side GM Team (920) 361-5100

November 06, 2024

Very helpful. .letting us take our vehicle overnight to get to get a feel of this vehicle and everything about it More

by plkrueger02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

West Side Garage, INC. responded

Thank you for your feedback! We're glad to hear that you found our overnight vehicle program helpful in getting a feel for your new ride. At West Side GM of Berlin, we aim to provide a comprehensive experience to ensure you’re completely satisfied with your vehicle. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 03, 2024

Westside Garage has gone above and beyond to make sure I was happy with my purchase. I was so impressed that I sent my parents there to buy a vehicle. They definitely have that small town, family vibe value More

by raysgirls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maldwin
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Nov 05, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at West Side GM of Berlin. It means a lot to us that you referred your parents as well! Jeremy, Jeff, and Lisa will be delighted to know they made such an impression. We truly appreciate your recommendation and hope to see you again soon! West Side GM Team (920) 361-5100

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