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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
379 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 379 reviews

March 28, 2025

easy appoint made recommendations pleasure to work with will go back again for service. bye. More

by rnahrstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

West Side Garage, INC. responded

Thank you for your positive review! We're glad to hear you had a great experience with West Side GM of Berlin and that our team made it easy for you. We look forward to seeing you again for service in the future. Have a wonderful day! West Side GM Team (920) 361-5100

March 26, 2025

Very happy with the service and the happy people. My oil change didn’t take long at all. More

by beckyazabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review, Becky! We're thrilled to hear that you were happy with the service and that our team made your oil change a quick and pleasant experience. We appreciate your kind words and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

March 23, 2025

Thank you west side garage for being prompt on your repair work. Thanks to your mechanics being well trained! More

by ramie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're glad to hear that you appreciated the promptness of our repair work and the skill of our mechanics. At West Side GM of Berlin, we strive to provide the best service possible. We hope to see you again soon! West Side GM Team (920) 361-5100

March 15, 2025

Home town pride. So glad West side is here in Berlin. Great staff. Great service More

by Sue Wendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review, Sue! We're thrilled to hear that you have hometown pride and that you appreciate our great staff and service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

March 10, 2025

Jeremy was friendly and helpful. The whole staff made the sale process go quickly. I love my new car! More

by boxergal60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that Jeremy and our team provided friendly and helpful service during your car purchase. Enjoy your new car, and we look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

February 26, 2025

Great place, Great people, Very Reliable. Always leave relaxed with one less thing to worry about knowing our vehicle is well taken care of. More

by faneve3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you find West Side GM of Berlin to be a great place with great people. It’s our priority to ensure that your vehicle is well taken care of so you can leave relaxed. We appreciate your trust in us and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 26, 2025

First and last time bringing my vehicle to west side garage. No timeliness whatsoever. Total mistake More

by Groot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

West Side Garage, INC. responded

Thank you for your feedback. We understand your frustration regarding the timeliness of our service at West Side GM of Berlin. We appreciate your input as it helps us improve our operations. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your experience is important to us. West Side GM Team (920) 361-5100

February 22, 2025

Friendly fast service. Kept me informed Wait time was less than quoted Would recommend service dept More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Bob
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Feb 23, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our service department at West Side GM of Berlin. It's great to know that we provided friendly and timely service while keeping you informed. We appreciate your recommendation and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 17, 2025

Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience More

by boyceja17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

West Side Garage, INC. responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a friendly visit while getting your oil change and tire rotation at West Side GM of Berlin. It's great to know that our team was able to assist you in using your points as well! We appreciate your feedback and look forward to seeing you again soon. West Side GM Team (920) 361-5100

February 14, 2025

They treat us fairly and honestly very nice people complete the work in a timely fashion More

by 2dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you felt treated fairly and honestly at West Side GM of Berlin. Our team strives to provide timely service, and it's great to know you appreciate our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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