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West Side Garage, INC.

Berlin, WI

4.8
346 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 346 reviews

November 27, 2024

Excellent Customer Service! Always friendly and helpful. Highly recommend West Side Garage. Never had a bad experience with them. More

by grossy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you’ve consistently received excellent customer service at West Side GM of Berlin. Your recommendation means a lot to us, and we appreciate your continued trust in our team. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

November 26, 2024

I've purchased my vehicles from West Side and bring them back for all service needs. More

by Maryski613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All salespeople I worked with no longer work there
Nov 27, 2024 -

West Side Garage, INC. responded

Thank you for your continued trust in West Side GM of Berlin! We appreciate you choosing us for both your vehicle purchases and service needs. If you have any feedback about your experiences, don't hesitate to reach out. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 20, 2024

The service department was on time professional and did very good work. I recommend West Side in Berlin! More

by jbstrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 20, 2024

The service department fixed a leak in the back window of my Silverado and did a great job. More

by jbstrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that our service department did a great job fixing the leak in the back window of your Silverado. At West Side GM of Berlin, we take pride in providing excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

November 17, 2024

Very thankful for the work that was done thank you we will be back again More

by pyoungbauer66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you are satisfied with the work done at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 17, 2024

Great service and employees . Friendly . Helpful and very knowledgeable. I would highly recommend to others . More

by wendtlor68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from our friendly and knowledgeable team at West Side GM of Berlin. Recommendations like yours mean a lot to us! We look forward to seeing you again soon, and please share your experience with others. West Side GM Team (920) 361-5100

November 16, 2024

The fact they fit me in when I had a problem speaks leaps and bounds about the kind of service they provide. Great people! More

by Debbie.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

West Side Garage, INC. responded

Thank you, Debbie! We truly appreciate your kind words about the service at West Side GM of Berlin. It’s great to hear that we were able to fit you in and assist you with your problem. Our team takes pride in providing exceptional service, and your feedback means a lot to us. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 13, 2024

Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years. More

by tom-ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words and for being a loyal customer for over 30 years! We truly appreciate your trust in West Side GM of Berlin and are glad to hear that you've always had a positive experience with us. We look forward to continuing to serve you in the years to come! West Side GM Team (920) 361-5100

November 13, 2024

They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered anothe More

by lightstepping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the service performed on your truck, particularly with the balancing and the issues with the hub caps. We appreciate your feedback and take it seriously as it helps us maintain our standards at West Side GM of Berlin. We encourage you to reach out to us directly so we can discuss this matter further and find a resolution that meets your needs. Your satisfaction is important to us, and we would like to ensure that any outstanding issues are addressed. Thank you again for your input. West Side GM Team (920) 361-5100

November 13, 2024

Excellent Job ! ! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage More

by cindylouk1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was Super Helpful ..👍👏👏👍😃
Nov 15, 2024 -

West Side Garage, INC. responded

Thank you for the wonderful review! We're thrilled to hear that Jeff went above and beyond to assist you with your vehicle purchase. His dedication to providing detailed explanations and guidance on rebates and insurance coverage truly reflects our commitment at West Side GM of Berlin. We appreciate your feedback and look forward to welcoming you back next time! West Side GM Team (920) 361-5100

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