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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
360 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 360 reviews

January 05, 2025

Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go! More

by DEBAETS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

West Side Garage, INC. responded

Thank you for your fantastic review! We’re thrilled to hear that our team at West Side GM of Berlin was able to accommodate your needs and have your vehicle ready for you. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

January 05, 2025

Very friendly and fair pricing knowledgeable sales staff I would and have sent friends and family to the dealership and will be back next year to shop for my truck More

by SDKK4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're delighted to hear that you found our sales staff friendly and knowledgeable at West Side GM of Berlin. It means a lot to us that you've referred friends and family, and we can't wait to assist you again next year when you're ready to shop for your truck. Safe travels until then! West Side GM Team (920) 361-5100

December 30, 2024

Quality work. Good communication. Friendly staff.When I needed an appointment to fix something, efforts were made to get me in where possible More

by 12crystal58Grit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know him
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Jan 02, 2025 -

West Side Garage, INC. responded

Thank you for your review! We appreciate your kind words about the quality of work and communication at West Side GM of Berlin. It's great to hear that our staff made an effort to accommodate your appointment needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100

December 26, 2024

Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car. More

by Jibbs1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
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Dec 28, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that you found our staff helpful and appreciated our clean waiting area. It's our goal at West Side GM of Berlin to ensure all your questions are answered and that your vehicle receives the service it needs. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 22, 2024

Favorite place to take my vehicle. Great service and friendly people Answer all my questions. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about the service at West Side GM of Berlin and our friendly team. It's great to know that we were able to answer all your questions. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

December 21, 2024

Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there More

by chuck.dawn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Grant
Report | Print
Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had an enjoyable buying experience at West Side GM of Berlin. Our team prides itself on being helpful and friendly, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 21, 2024

West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of! More

by JuliaBriski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp, Gene
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Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words, Julia! We're thrilled to hear that West Side GM of Berlin is your go-to shop for your vehicle. We appreciate your trust in us and are glad we could assist you in taking care of your vehicle. We look forward to seeing you again! West Side GM Team (920) 361-5100

December 16, 2024

Jeff was Awesome. ... listened to me & got me setup.. good representative for your company. Called me to offer me an early appointment... worked perfectly More

by gzuehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with our representative. At West Side GM of Berlin, we pride ourselves on attentive service, and it's great to know that Jeff listened to your needs and helped you get set up perfectly. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

December 15, 2024

Jeff LISTENED! He also warned me about a possible oil leak.... Great job by the whole Team! Keep it Up! More

by gzuehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

West Side Garage, INC. responded

Thank you! We appreciate your kind words about our team at West Side GM of Berlin. It’s wonderful to hear that Jeff listened to your concerns and provided you with valuable information. We strive to deliver excellent service, and your feedback motivates us to keep it up! We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 14, 2024

I have purchased many vehicles from West Side GM! I have always dealt with Diane! Always a great and fair deal! Thank-you!! More

by bigbadbarb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin and are thrilled to hear that you've consistently had great experiences with Diane. It’s always our goal to provide fair deals and excellent service. We look forward to seeing you again for your next vehicle! West Side GM Team (920) 361-5100

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