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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
364 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 364 reviews

February 26, 2025

Great place, Great people, Very Reliable. Always leave relaxed with one less thing to worry about knowing our vehicle is well taken care of. More

by faneve3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you find West Side GM of Berlin to be a great place with great people. It’s our priority to ensure that your vehicle is well taken care of so you can leave relaxed. We appreciate your trust in us and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 26, 2025

First and last time bringing my vehicle to west side garage. No timeliness whatsoever. Total mistake More

by Groot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

West Side Garage, INC. responded

Thank you for your feedback. We understand your frustration regarding the timeliness of our service at West Side GM of Berlin. We appreciate your input as it helps us improve our operations. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your experience is important to us. West Side GM Team (920) 361-5100

February 22, 2025

Friendly fast service. Kept me informed Wait time was less than quoted Would recommend service dept More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Bob
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Feb 23, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our service department at West Side GM of Berlin. It's great to know that we provided friendly and timely service while keeping you informed. We appreciate your recommendation and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 17, 2025

Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience More

by boyceja17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

West Side Garage, INC. responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a friendly visit while getting your oil change and tire rotation at West Side GM of Berlin. It's great to know that our team was able to assist you in using your points as well! We appreciate your feedback and look forward to seeing you again soon. West Side GM Team (920) 361-5100

February 14, 2025

They treat us fairly and honestly very nice people complete the work in a timely fashion More

by 2dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you felt treated fairly and honestly at West Side GM of Berlin. Our team strives to provide timely service, and it's great to know you appreciate our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 10, 2025

Took a week to get my car in but the. y looked at it promptly then. Was done next day More

by cls_sobie
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
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Feb 11, 2025 -

West Side Garage, INC. responded

Thank you for your review! I'm glad to hear that once your vehicle was in, our team at West Side GM of Berlin was able to address it promptly and have it ready for you the next day. We appreciate your patience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 07, 2025

Good at performing routine maintenance and checking any concerns you have on your vehicle as well as dealing with any recalls. More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp - 5 star
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Feb 08, 2025 -

West Side Garage, INC. responded

Thank you for your positive feedback! We’re glad to hear that you found our team at West Side GM of Berlin efficient in performing routine maintenance and addressing any concerns or recalls. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 06, 2025

Had a good experience purchasing my new vehicle. Diane is always friendly and helpful. She found the car I wanted and took my trade in. There were so many new features on the car, Diane took the ti More

by lseaman434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at West Side GM of Berlin. It's great to know that Diane was friendly and helpful throughout your vehicle purchase. We're glad she could assist you in finding the right car and take the time to explain the new features. Don't hesitate to reach out; we look forward to seeing you again for any questions you may have! Enjoy your new vehicle! West Side GM Team (920) 361-5100

February 06, 2025

Always Friendly Faces, and do good work as promised …I enjoy the TeamWork approach at this dealership More

by Dan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene is great
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Feb 07, 2025 -

West Side Garage, INC. responded

Thank you, Dan! We truly appreciate your kind words about our team at West Side GM of Berlin. We take pride in our customer service and teamwork, and it's wonderful to hear that you have such a positive experience with us. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

January 24, 2025

Our experience in purchasing our vehicle was our decision and I did not feel pushed into making a decision the sales associate was friendly and accommodating things we discussed about the vehicle we're takin More

by imhereru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
Report | Print
Jan 25, 2025 -

West Side Garage, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience purchasing your vehicle at West Side GM of Berlin. It's great to know that our team was friendly and accommodating, and that your needs were met in a timely fashion. We look forward to assisting you again in the future for your next vehicle purchase and service needs! West Side GM Team (920) 361-5100

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