West Houston INFINITI
Houston, TX
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727 Reviews of West Houston INFINITI
My experience with West Houston Infiniti was wonderful with this being my second purchase. Nick Turano's knowledge and professionalism closed the deal. Nick helped guide me all the way from my trade-in to with this being my second purchase. Nick Turano's knowledge and professionalism closed the deal. Nick helped guide me all the way from my trade-in to setting up my appointment with the Finance Department which could not have gone any smoother. I never felt any pressure whatsoever. I would definitely recommend this dealership to anyone!! I must also say that in the past I've dealt with Norman Issac's in the Service Dept. and he has always been so very helpful. Nick Turano, Brigitte Parks and the rest of the Infiniti Team was Super!!! More
I would like to personally comment on how great each trip to this dealer is, everything is on time and finishes on time, with no issues. Terry Landry is without a doubt the reason I have bought 2 vehicles fr to this dealer is, everything is on time and finishes on time, with no issues. Terry Landry is without a doubt the reason I have bought 2 vehicles from Westside. He is unquestionably the best individual I have ever worked with in my 56 years.... More
so far the sales/buying experience has been saisfactory. they have been helpful in explaining the operation details. i am due to go back in the very near future to get more specific operational and guidance they have been helpful in explaining the operation details. i am due to go back in the very near future to get more specific operational and guidance details. i am also looking forward to meeting theservice departtment manager. More
Best car buying experience we've had (29 vehicles over 39 years in 6 states)! From our first contact through delivery of our new vehicle, everyone was very friendly, professional, customer focused, responsi years in 6 states)! From our first contact through delivery of our new vehicle, everyone was very friendly, professional, customer focused, responsive, and fair. Dwayne, Ricky, and Larry made the whole process easy, quick, and satisfying. We do not hesitate to recommend this team! More
I bought a new car from West Houston Infiniti. My experience with Dwayne was extremely pleasant. He has very calm demeanor and has good knowledge of the cars he is showing. The best part of dealing w experience with Dwayne was extremely pleasant. He has very calm demeanor and has good knowledge of the cars he is showing. The best part of dealing with him was that he provided prompt service without being pushy. More
Ryan was a great salesman and never pressured me in any way. The Infiniti M37 was my first Infiniti, having owned several Lexus over the past 15 years. Ryan thoroughly answered all of my questions and to way. The Infiniti M37 was my first Infiniti, having owned several Lexus over the past 15 years. Ryan thoroughly answered all of my questions and took the time to set up my Apple iPhone in a car so that I could see how it would work even before I decided on purchasing an Infiniti! Hart Oshman, who is the manager came out to introduce himself to us on our first visit and also when we picked up the car. I received a follow-up call from Ryan after I purchased the car to see if I had any questions or problems. West Houston Infiniti did a great sales job. More
Dwayne knows his stuff. He was more accurate than the printed info provided by Infiniti. His knowledge of competitor automobiles is a huge asset. He stayed after hours twice to accommodate me and my fami printed info provided by Infiniti. His knowledge of competitor automobiles is a huge asset. He stayed after hours twice to accommodate me and my family. I changed my mind 3 times on my vehicle selection and he was very kind to stay engaged through my indecision. I could tell he was as excited about my final purchase as I was. I appreciated dealing with him and with Hart through this purchase. More
The team at West Houston Infiniti made the car buying experience a pleasure. Dwayne was professional in his follow-up, I never felt pressured, and they exceeded my expectations in how they handled the t experience a pleasure. Dwayne was professional in his follow-up, I never felt pressured, and they exceeded my expectations in how they handled the transaction. I will definately recommend that my friends visit West Houston Infiniti. More
I was referred to this dealership by a friend, and was treated much more professionally and straightforward compared to another Infiniti dealership I had been dealing with. Dwayne and Ricky took all the t treated much more professionally and straightforward compared to another Infiniti dealership I had been dealing with. Dwayne and Ricky took all the time necessary to answer all of my questions (which were numerous), and I felt like the questions were answered honestly with little sales spin. The dealership seems focused on building customer loyalty (because they want you to come back again and again) rather than simply making a sale. Finally, I feel like I got a fair price without having to play games. Very good experience. More
I received excellent service from this dealer. The staff I received excellent service from this dealer. The staff was cooperative, informative, and customer focused. As an out of town customer with special I received excellent service from this dealer. The staff was cooperative, informative, and customer focused. As an out of town customer with special circumstances, I was accommodated very well by Dwayne and the rest of the staff here. Overall a great car buying experience. More





