West Houston INFINITI

Working with Dwyane was a pleasure, he was quick and to the point, excessive drawn out sales pitches. After the paper works are done, he also showed me how to work all the cool technology in the car. the point, excessive drawn out sales pitches. After the paper works are done, he also showed me how to work all the cool technology in the car. More

I have owned 2 Infinitis before and I knew I was ready for a new one. My husband called West Houston Infiniti to inquire about a 2010 G37 that we saw on the internet and was connected with Jack in sales. for a new one. My husband called West Houston Infiniti to inquire about a 2010 G37 that we saw on the internet and was connected with Jack in sales. He was very knowledgeable and friendly and told us he'd be waiting on us. When we arrived, Jack had the keys ready for us to take a spin. We loved the car but wanted to check out a couple others. Even though it was close to closing time, he didn't hesitate at all in getting keys for the other cars. We decided on the first one and Jack said that they didn't play games, he'd get us the car in no time. Jack was absolutely correct. We then dealt with Larry in Finance. Again, friendly and knowledgeable with no pressure to purchase any extras. Payment was spot on with what we discussed with Jack. Jack and Larry made this car buying experience the absolutely best car buying experience we have ever had. No pressure, stress, headaches as we have always had before. And we left with 2 keys, something we have yet to do with 5 prior used car purchases!! We plan on moving out of state next year but we will definitely be back to West Houston Infiniti when I'm ready for my next car!!!! More

Steve is one of the best car salesman i have ever had the pleasure of working with. I went to the dealership to test drive the FX 35 only, but was so impressed by both the FX 35, and Steve, that we test drov pleasure of working with. I went to the dealership to test drive the FX 35 only, but was so impressed by both the FX 35, and Steve, that we test drove the QX 56 for my wife, and ended up getting both vehicles. Ricky was also helpful in closing the QX deal. All the folks right down to the receptionist were absolutly great to work with. I will be going to this dealership for many years to come. More

I have bought many cars over the years, and I must say that I was impressed with my experience at infiniti in west houston. I called my friend brad and told him how easy and fair they were and he bought a that I was impressed with my experience at infiniti in west houston. I called my friend brad and told him how easy and fair they were and he bought a car the next day from the same people... stephen and ricky were very fair and honest. they did not xxxx me off one time, and that is saying something when buying a new car. I would definitaley recommend this dealership to others who are looking for a new vehicle. Larry was great in finance too. He made me feel very comfortable with some funny jokes, and did his job very good. Great job guys and thanks! More

I wanted to take a second to write you a thank you note I wanted to take a second to write you a thank you note for helping me with my new Infinity. The process was painless, and we were taken care of ever I wanted to take a second to write you a thank you note for helping me with my new Infinity. The process was painless, and we were taken care of every step of the way. I feel like I have made a friend, as well as a new business partner! I would like to send this email on to your manager if you could please send me the proper email address I will see that they understand my view of all three aspects; the sale, the salesman, the car. After 48 hours in my new car I can assure you that Infinity will the only car I ever drive. I will only relinquish this car for an upgrade in three years! More

I am 53 years old and over the years I have bought a lot of cars. I must say that the experience I had with Terry Epps, my sales rep, was outstanding. At no time did I feel pressured to make a purchase ri of cars. I must say that the experience I had with Terry Epps, my sales rep, was outstanding. At no time did I feel pressured to make a purchase right away, he seemed to have my best interests in mind which was quite refreshing and made we want to buy from him that much more. My wife is also about to purchase a car so we did a lot of test driving for her car and he was extremely patient with her and my kids as well. I have owned other luxury brands before (Porsche and Lincoln) and the experience I have had with Infiniti so far surpasses by a wide margin the buying experiences that I had with those two brands. I would not hestitate to send friends and family to West Houston Infiniti for their next vehicle purchase. Curtis Brown More

It was a wonderful experience working with these 2 gentlemen above. Steven was my sales person and in my very first meeting with him, I had a feeling that I would do business with him. I was a little gentlemen above. Steven was my sales person and in my very first meeting with him, I had a feeling that I would do business with him. I was a little apprehensive of the pricing and affordability of the Infiniti and that is when Ricky came in the picture and worked with me to get me the best possible deal. I loved every second of his deal making with me ! He is seasoned !! I am in Sales profession myself and effective sales people always influence me and I learn from them. In the future, if I were to buy another Infiniti product,I will be sure to call these 2 gentlemen, starting with Steven.I will also recommend both of them to my contacts as well. I have not yet had a chance to experience real customer service since the vehicle is only 48 hours old but so far it has been nothing short of fabulous experience buying and driving this car. The finance executive Beau made it short,sweet and easy for us to go through the financing as well , we were in and out quickly and yet nothing was left uncovered. My family enjoyed the time at the dealership as well when we were all there on Saturday 07/09/11. Good Luck and Happy Selling Infinitis to you guys. Thank you very much. Vinay Vakil 713-870-9881 vinay.vakil@gmail.com More

Everyone was professional and helpful. I had no complaints when I left the dealership. I appreciate everyone who helped me. It was a good experience. complaints when I left the dealership. I appreciate everyone who helped me. It was a good experience. More

Our salesman was friendly and very helpful to assist us with our purchase. He provided a full test drive of a demo vehicle that matched our purchase. Having been a salesman of this product for a short ti with our purchase. He provided a full test drive of a demo vehicle that matched our purchase. Having been a salesman of this product for a short time, he was reasonably knowledgeable about it. There were some things he did not know, but was quick to find out. We thought he was effective and easy to work with. A salesman at a competing store was knowledgeable, helpful, and friendly. But we were not comfortable with him or with the negotiation process. We enjoyed the entire dealership experience at this store compared to some others we have visited. More

The experience of leasing my 4th Infiniti from these guys was great. I love the car and love the dealership. From sales to service these guys are the best. was great. I love the car and love the dealership. From sales to service these guys are the best. More