West Houston INFINITI

This was my second purchase from West Houston Infiniti. I have never had a bad experience, Dwayne and all of the sales reps are clearly factory trained on every function of the complete vehicle line, which I have never had a bad experience, Dwayne and all of the sales reps are clearly factory trained on every function of the complete vehicle line, which is impressive considering the technology and features that go into these vehicles. More

From the moment I came to west Houston Infiniti to look at a new G25 to the moment I drove my new car off the lot I had nothing less than a wonderful experience! Our salesman Dwayne and the new car manage at a new G25 to the moment I drove my new car off the lot I had nothing less than a wonderful experience! Our salesman Dwayne and the new car manager Hart went above and beyond to find the exact car I wanted and to get me in the car in a exceptionally fast time. They were great with follow up and Dwayne did a very good job explain all of the new features of my car and I couldn't be happier! Thank you West Houston Infiniti! More

I was very pleased with the experience I had at West Houston Infiniti. Larry in finance was very friendly and helpful and I couldn't recommend him more highly. Nick in sales was also very helpful and Houston Infiniti. Larry in finance was very friendly and helpful and I couldn't recommend him more highly. Nick in sales was also very helpful and extremely knowledgable about the new QX56. I am very no nonsense and do not like high pressure sales or gimmicks and I feel that I was treated fairly and respectfully. This is the second vehicle I have bought from this dealership and will likely buy more in the future. I would definitely recommend West Houston Infiniti. More

My experience with West Houston Infiniti was excellent. They were very friendly and willing to work with me so that I could get in a new G37. Nick Turano was extremely knowledgeable about all the vehicles They were very friendly and willing to work with me so that I could get in a new G37. Nick Turano was extremely knowledgeable about all the vehicles and really helped me on my decision. He also made sure that I was comfortable with the new car and knew about all the vehicle features before taking it home. It was a pleasure working with Nick. Ricky Tejada also worked with me on my purchase and I have nothing but great things to say about him. He got me a great deal on my trade in and was extremely fair when working out the details of the financing. He was very genuine and put a lot of effort and time into my deal. He very proficient with all the paper work and made my buying experience easy and hassle free. I love my car and will for sure be back to West Houston Infiniti when I am ready for new one. More

My experience was great! Tony was an excellent guide, sharing useful information in a low pressure way. Even though I did much research before stopping in, Tony was able to give even more. The trade in o sharing useful information in a low pressure way. Even though I did much research before stopping in, Tony was able to give even more. The trade in of my old car and the pricing of the new were very fair. More

My experience with Tony and Ricky at West Houston Infinity was a most hassle-free new car buying experience. Tony was so knowledgeable concerning the luxuary and performance features of the 2011 G37 Infinity was a most hassle-free new car buying experience. Tony was so knowledgeable concerning the luxuary and performance features of the 2011 G37 I purchased. And the car out performed my wildest dreams considering I had just test driven a high performance sports car of another make. Tony acted in a very proficient manner when reviewing the car features once I made the purchase so I was really comfortable once on the road. Ricky was a most proficient sales manager and expedited the processing of all my paper work so efficiently that I did not experience the normal 3 hour wait when trying to work out a car deal. In fact, it was no work at all on my part and it took only a few minutes to finalize the deal including the trade in value which was more than satisfactory. Tony and Ricky were both friendly and easy to exchange information. I've called several times since I drove my car off the lot and never had to hold on line for any length of time and always greeted like a best friend. I'll be back. Kind regards, Bobby Baillio New G37 Owner More

We received excellent service and straightforward pricing on our auto purchase at West Houston Infiniti. All of the staff were friendly, well-informed, and genuinely interested in making us satisfied. Neve on our auto purchase at West Houston Infiniti. All of the staff were friendly, well-informed, and genuinely interested in making us satisfied. Never felt pressured or misled on pricing. Nick Turano gave us special attention by patiently demonstrating all the vehicle features before we drove away. All-in-all a good experience buying a new car. More

The service I received was quick and efficient, I love Infiniti cars!!! Steve and Ricky were very attentive to all my needs and I will continue to buy cars from this location. Infiniti cars!!! Steve and Ricky were very attentive to all my needs and I will continue to buy cars from this location. More

great experience hope to return. steven was easy to trust. finance was incorrect on payment but someone on vacation so info was not shared or accessed properly before closing trust. finance was incorrect on payment but someone on vacation so info was not shared or accessed properly before closing More

We are two hours west of the Houston area and so the entire team did their best to work with us since we are from out of town. They kept in constant contact either by phone or email. They were friendl entire team did their best to work with us since we are from out of town. They kept in constant contact either by phone or email. They were friendly and knowledgeable and able to answer all our questions. They gave us what we felt was a good deal on a brand new car. Most the of the paper work was already filled out for us before we arrived which saved time. They took us through every feature of the car teaching us the fundamentals of how each feature works. We are very please with not only our new car, but also the customer service and respect we received. This is one dealership I would recomend to anyone in the market for a new vehicle. More