West Houston INFINITI

I had a fantastic no pressure experience. My day started and ended at Infiniti. I drove 6 different cars that manufactured by various companies. We already own 1 Infiniti in our house hold but I wanted and ended at Infiniti. I drove 6 different cars that manufactured by various companies. We already own 1 Infiniti in our house hold but I wanted to be certain of my purchase. I love my new car and I had a fantastic experience with everyone involved at West Houston Infiniti. I highly recommend the dealership and its staff. Dwayne did a fantastic job! More

Great experience! No hassle pricing. Fair and honest dealings. Love the car and the buying negotiation. Bought two autos. I prefer to keep my evaluation short and concise but will expand it to comply dealings. Love the car and the buying negotiation. Bought two autos. I prefer to keep my evaluation short and concise but will expand it to comply. Thanks, More

The people at West Houston Infiniti are really awesome. The sales manager Rickey Tejada really went above and beyond to make customers like myself very happy.I do appreciate the great customer service and The sales manager Rickey Tejada really went above and beyond to make customers like myself very happy.I do appreciate the great customer service and satisfaction from West Houston Infiniti. More

From the first "hello", Dwayne garnered our trust. His sincere interest in what we wanted was most appreciated. It was obvious from the outset that he had been helping people get the car they trust. His sincere interest in what we wanted was most appreciated. It was obvious from the outset that he had been helping people get the car they truly desired for a long time. His patience, good will, upbeat attitude, and can-do spirit gave us the confidence to stick with the "process" and buy the car on sight. That may sound strange, but my wife wanted to go back to the house and think about the purchase for another day. Of course, most dealerships want to sell you right then and there. Both Hart and Dwayne were courteous and asked simply was there anything they could do today. No pressure. Then DWayne made a second trip with my wife to the "Land from Beyond". That's when she found the car she wanted. More

Tony Chan was friendly without being "new car pushy" and went beyond simply answering questions. He listed facts, issues and items of interest throughout the purchasing experience. Since we purch pushy" and went beyond simply answering questions. He listed facts, issues and items of interest throughout the purchasing experience. Since we purchased two vehicles, he had much to explain, yet he did so in an entertaining and educational manner. I have purchased Infinitis from both west Houston dealerships and I was most impressed with West Houston Infiniti and its employees. Larry Bagley was a great help and was also very patient with all the paperwork we had to complete. I expected a certain level of professionalism since not many people buy two luxury cars and write checks for them, but Tony, Larry and the other staff members we met were excellent and professional. Thank you for your time. More

Dwayne was very helpful throughout the sales process and stayed after hours to complete my transaction. I appreciated all of the help throughout the process. stayed after hours to complete my transaction. I appreciated all of the help throughout the process. More

Very friendly, no hassle and no pressure sale. Sales person was very knowledgeable about the current vehicles as well as the vehicle we were trading in. They even sped our process through the paperwork person was very knowledgeable about the current vehicles as well as the vehicle we were trading in. They even sped our process through the paperwork signing. More

I would highly recommend this dealership. Everyone there was couteous and very helpful.There was no sales pressure.The salesman was very knowledgeable about the perfomance of the car and he explained to me was couteous and very helpful.There was no sales pressure.The salesman was very knowledgeable about the perfomance of the car and he explained to me the features calmly and explicitly.For me it was quite a wonderful experience to purchase a new G37 Infiniti.The manager Mr. Hart Oshman, was friendly and fun to work with. More

I walked in and was promptly met by Ed who offered to show my the QX56 that I was interested in. He talked about the features on the demo we drove as well as the other options available. I found him imme show my the QX56 that I was interested in. He talked about the features on the demo we drove as well as the other options available. I found him immediately to be trustworthy. After we narrowed things down, I met Ricky who took us through the qualifications, etc. Again, very professional and courteous. When WHI found an issue with the QX they had located for me, they both (Ed and Ricky) called to inform me of the issue and suitable options. Top notch. More

The staff at this dealership is absolutely fantastic! Everyone from the receptionist, owner, salesmen to the finance department. A friendly, courteous staff eager to help. All of my questions were answ Everyone from the receptionist, owner, salesmen to the finance department. A friendly, courteous staff eager to help. All of my questions were answered to the fullest, I was treated with the upmost respect; making the entire process seamless and enjoyable. This is my second car from West Houston and I will continue to do business with Bubba and his outstanding staff. Thank you again for the excellent customer service, I love my new car! -Lisa Oberholz More