West Houston INFINITI

Always On Time Even though I was just in for an oil change, it's always nice to be able to count on prompt and quick service. I was in and out and on my way in a cl Even though I was just in for an oil change, it's always nice to be able to count on prompt and quick service. I was in and out and on my way in a clean car in not time. More

My service experience Very organized-informative-offering the rental car is so wonderful for busy people. I was able to do errands and not have to sit around wasting time a Very organized-informative-offering the rental car is so wonderful for busy people. I was able to do errands and not have to sit around wasting time and they were able to take their time and do a good job without rushing it through. More

Awesome West Houston Infiniti is by far the best dealership I have ever been to. They are so nice and courteous. They make the experience enjoyable. Love t West Houston Infiniti is by far the best dealership I have ever been to. They are so nice and courteous. They make the experience enjoyable. Love their waiting area. More

Top notch service I have never experienced this level of service. Every step from calling my Personal Assisant on the app to picking up my car from the dealership was I have never experienced this level of service. Every step from calling my Personal Assisant on the app to picking up my car from the dealership was exceptional. More

Purchase of QX80 This dealership was exceptionally polite, helpful, courteous. I will recommend to everyone that is interested in my vehicle, and is interested in buy This dealership was exceptionally polite, helpful, courteous. I will recommend to everyone that is interested in my vehicle, and is interested in buying an Infiniti. More

Purchase of a New 2015 Q50 sedan Everyone involved in the purchase experience of my new vehicle was extremely professional, helpful, efficient and friendly. Special thanks go to Geor Everyone involved in the purchase experience of my new vehicle was extremely professional, helpful, efficient and friendly. Special thanks go to George Lane for his patience and taking time to explain in detail all the new car features. I also extend my thanks to Chris and for all his help in the numbers crunching process. More

Excellent overall I gave an excellent overall rating because everybody there was so friendly from the time we walked in until the time we left. It was a close family at I gave an excellent overall rating because everybody there was so friendly from the time we walked in until the time we left. It was a close family atmosphere. Terry was awesome in customer service. He was very patient and explained everythung about our new car. More

Service/ scheduled maint Quality of work was good, timeliness was good. Could have put more care into the car wash aspect and paid more attention to detail. Car spotty with bu Quality of work was good, timeliness was good. Could have put more care into the car wash aspect and paid more attention to detail. Car spotty with bugs on grill and windsheild as well as still wet when recieved More

Excellent Service Brian was very helpful. He explained in detail the services that needed to be done and was very accomodating with my schedule. He was also really good Brian was very helpful. He explained in detail the services that needed to be done and was very accomodating with my schedule. He was also really good about keeping me updated and made sure the service was completed in time. More

Phenomenal Car Buying Experience Just completed the purchase of a certified Infiniti Q70 and had a wonderful experience from start to finish. Marvin Ferreira was a consummate sales pr Just completed the purchase of a certified Infiniti Q70 and had a wonderful experience from start to finish. Marvin Ferreira was a consummate sales professional, and we had a great negotiation. He listened and worked to meet my goals, and was knowledgeable, responsive, and was very transparent on what he could and could not do, which is a big plus in my book, especially since I work in the sales environment as well. It was truly one of the best car buying experiences I have had in the past 30 years. Marvin also did a great job walking me through the nuances of the technology settings in the vehicle. Robert Soliz, the Finance director worked me through the process quickly and professionally, and was very clear and effective in communicating the warranties, financing. et. , and the vast amount of work was done before I stepped into the office. The only delay I experienced was waiting for him to finish the people ahead of me, and that was not an unreasonable amount of time and consistent with every car buying experience. I would definitely recommend West Houston Infiniti to anyone looking to by a beautiful luxury car. More