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West Houston INFINITI

Houston, TX

4.6
724 Reviews

12200 Katy Freeway

Houston, TX

77079

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724 Reviews of West Houston INFINITI

June 15, 2016

Poor Followups I see lot of good reviews about a particular service agent, unfortunately I have not had good experience with him, he talks really well, but i am not More

by mell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
infiniti
June 12, 2016

45k service I worked with Mr Josh Jacobs. He was very helpful and professional. I was very pleased with how smoothly everything is handled and the overall exper More

by noirin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh jacobs
June 10, 2016

Excellent Service Bennie was kind, the service was exceptional. Got me in to ease my fears about smelling as if something was burning. I highly recommend Infinity ser More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie
June 09, 2016

Awesome! I had visited another Infiniti dealership and had a much better experience at West Houston Infiniti. Everyone was very friendly and I felt very comfor More

by Hillary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (both of them) and the Finance guy
June 09, 2016

Great!!! Friendly and professional people! Really good and fair price. Show room is nice and complete, next to I10'really conveniente. Easy to access and clean More

by Dc01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
June 07, 2016

W Houston Infiniti No reason to business anywhere else...friendly, attentive staff...easy in easy out...loaner car always available...Josh Jacob is fabulous...again, no More

by Percy60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
June 04, 2016

New Q50 I was looking online to buy a new Infiniti Q50. I was contacted by Cameron, the internet sales manager, who provided me with numerous options. I wen More

by jeremy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron, George, Chris
June 02, 2016

Excellent Customer Service! It was a great experience overall from the test drive to the financing but it would be nice to shorten the time it takes to drive off the lot on my ne More

by jmeadows35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Dimaria & Ki Yoon
May 30, 2016

Really HAPPY When buying a new car you sometimes feel like it your time would be better served having a root canal, but this was truly a pleasure. The deal and fin More

by Jzamora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cardona, Hart Oshman
May 21, 2016

Never a bad experience I have never had a negative experience with the West Houston Infiniti dealership. They are always friendly, courteous, and helpful. I love the fact th More

by ehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Watson
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