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West Houston INFINITI

Houston, TX

4.6
724 Reviews

12200 Katy Freeway

Houston, TX

77079

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724 Reviews of West Houston INFINITI

December 27, 2016

Great Service Department Experience I have been bringing my car here to be serviced since 2010. Their service department has improved year over year. The car is completed when promised More

by cgsroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Bynum
December 18, 2016

Excellent service! Very personable service! My service advisor remembered me from last time. This was my second visit! He was also able to fit me in on busy schedule for More

by Vinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cairo
December 07, 2016

short, best deal for me, excelent customer treatment all process was short, clean and the best deal for me David treated us really good. and Robert made paperwork so fast as we needed More

by hijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david
December 07, 2016

Third Time Charm This was my third purchase with West Houston since 2009. Customer service is excellent and employees are nice and professional. My next Infiniti will More

by LGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Thomas
December 06, 2016

Bought/leased 14th Infiniti from West Houston We bought or leased 14 Infiniti's, new and used, from West Houston since 1994, all through Terry Epps who actually sold the first Infinti in the US. More

by rjennings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Epps
December 05, 2016

Excellent Customer Service Great customer service from Josh and Terry in the Service Department. Very professional service provided to my family. Always gives it the personal More

by HappyQX80owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
December 04, 2016

New toy for wife Got to price agreement within 10 mins, pretty quick. The rest was just a process, which probably can't be faster than it was. Thanks WSI More

by rachgr1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dany and sales manager
December 01, 2016

Prompt, Friendly but Professional Service Bob always greets me at my car with a smile on his face and checks my car in. He's wonderful. Josh Jacobs is my service advisor. He is prompt, frie More

by SharkyShark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacobs
December 01, 2016

Exceptional! This is my second Infiniti and I truly love the vehicle and the sales experience. I was referred to West Houston Infiniti by a friend and I was not d More

by New QX50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Hart, Terry and Robert. All three are extremely professional and I will certainly recommend them. I looked forward to my continued relationship with this dealership.
December 01, 2016

Excellent !!! My experience with this dealership was excellent in all aspects. George Lane was friendly, knowledgeable, gave me a good price, and followed up with More

by Skiff640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lane
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