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West Houston INFINITI

Houston, TX

4.6
724 Reviews

12200 Katy Freeway

Houston, TX

77079

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724 Reviews of West Houston INFINITI

January 16, 2017

worth the trip we drove 270 miles on a deal that was made over the phone with Tony. It was the easiest buying experience I have ever had. we will buy there again w More

by dan123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony chan
January 16, 2017

Pleasant and quick In 2 hrs I had a new vehicle! Thank you Sebastian for all you did to make this a great experience! Our finance guy Steve was great also More

by Meme60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian sales Steve finance
January 09, 2017

Met my expectations Josh Jacob is excellent; friendly, professional, efficient, consistent. I have brought my vehicle to West Houston Infinity since its purchase about 5 More

by Dave Charles Cremer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
January 08, 2017

Good experience Had a great experience here. Tony Chan was very considerate and helpful. I drove away with the car I was looking for. Finance was painless as well. More

by Cgaope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Chan
January 08, 2017

Awesome!! I was looking for a new vehicle and found the one best suited for me. Everyone at West Houston Infiniti made me feel welcomed the moment l stepped int More

by EV1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lane, Justin G, Sebastian
January 07, 2017

Excellent service Fantastic experience, it was quick and the loaner was given quickly and cashier was pleasant and quick to settle my bill. Josh knows my car and my nee More

by Srikar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
January 04, 2017

GreatnExperience This was my second Infinity to buy. Salesman Terry Epps and the GM were a pleasure to deal with. Service is excellent to. I definitely would recommend More

by Finicky Buyer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Epps, Hart, Ky
December 31, 2016

Excellent Service It was easy to make an appt. I was in and out quick and my advisor explain all my options. I have been bringing my car since 2015 and I wouldn't chang More

by Infinit G37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo
December 28, 2016

Excellent service Easy appointment. In and out service. Great customer service. Comfortable lounge and fun show room. Would definitively recommend this dealership to al More

by lantillon21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
December 27, 2016

A pleasant experience and unstressful. The main reason for my rating was th patience of the salesman. All questions were answered in a very kind and thorough way. It was Christmas Eve and l More

by charlieo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Epps this is 4th Infiniti first an M-20, then an I-30, them an QX4 and now a QX50
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