West Houston INFINITI

Always look forward to my next visit! Prompt courteous friendly service. Greeter is always helpful. Waiting room always clean and relaxing. At check out service desk explained items don Prompt courteous friendly service. Greeter is always helpful. Waiting room always clean and relaxing. At check out service desk explained items done in detail. Everyone very helpful. Thank you. More

Great purchasing experience! Very good experience purchasing my QX30 from West Houston Infiniti. I contacted the dealer through the web and after several texts and phone calls tel Very good experience purchasing my QX30 from West Houston Infiniti. I contacted the dealer through the web and after several texts and phone calls telling them what I could do and selecting the car I wanted, Daniel Saucedo was excellent, took his time explaining to me the features of the car. It only took a few minutes with Daniel and his manager Chris Reed to reach a deal that worked for both of us. Be sure to do your homework before you go into any dealer; it actually makes it easier on both sides if you know the incentives and invoice cost on the car. Edmunds and TrueCar are great for this. Once we made the deal, we came back a few hours latter to sign the papers and Robert Stoltz in finance made the process simple. I like the fact West Houston Infiniti is locally owned. Their ratings on the various dealer ratings sites were so positive I almost didn't believe them, as few car dealers have great ratings and that's the nature of the beast. Finally, this is my second Infiniti; I previously owned a 2010 G37 and it was a great car. But Infiniti has upped their game with the QX30; it's the same basic car as the Mercedes GLA 250, but with Infiniti styling and handling. I think it looks great and drives even better. Go for the Bose surround sound, you'll be glad you did. While the backseat and storage are not that great, it's the perfect car for me, as I am a consultant and will be driving to client meetings the majority of the time, with some supplies, but nothing huge. 90% of the time it'll be just me or my bride in the car, so again, it's the ideal entry level Infiniti for up and comers, as well as empty nesters like we are at my house. West Houston Infiniti receives my highest endorsement. More

A West houston customer for life !!! Service at West Houston dealer mean what they say and Do what they say, nice personell, awesome costumer service, will be recommending west houston. Service at West Houston dealer mean what they say and Do what they say, nice personell, awesome costumer service, will be recommending west houston. Next auto purchase at West Houston!! More

Always excellent customer service! This is my 4th car from West Houston Infiniti and each time the transaction is fast and hassle free. Daniel is an outstanding professional and will hi This is my 4th car from West Houston Infiniti and each time the transaction is fast and hassle free. Daniel is an outstanding professional and will highly recommend him. More

Josh was amazing. Josh was very knowledgeable and extremely kind to me. I would definitely go back to west Houston Infiniti not only for service -if Josh was my advisor Josh was very knowledgeable and extremely kind to me. I would definitely go back to west Houston Infiniti not only for service -if Josh was my advisor - but when I amready to get another Infiniti I would go to west Houston. Josh is an definitely an asset. Thank you More

Josh In Control Service Advisor Josh handles everything...even those things forgotten by others. His caring approach and thoroughness is always present. I appreciat Service Advisor Josh handles everything...even those things forgotten by others. His caring approach and thoroughness is always present. I appreciate his attention for me, my car and my experience. Get you Infiniti serviced there. Ask for Josh. More

Happy customer I always leave West Houston Infiniti with a smile. Because I love my car so much, the technicians and staff patiently assist me and continue to pro I always leave West Houston Infiniti with a smile. Because I love my car so much, the technicians and staff patiently assist me and continue to provide the same level of satisfaction I received the first day I bought the car, over 10 years ago. More

New Sales Justin Galbrath went out and beyond to find the vehicle with all the features we requested and had it shipped from out of town in less than 2 days. I Justin Galbrath went out and beyond to find the vehicle with all the features we requested and had it shipped from out of town in less than 2 days. I was surprised at how quickly it was done. More

Service at Infinity Dealership Very good experience. Quick in and quick out. Very friendly. Great job!! However, after filling out this survey, I found it had a 25 word mini Very good experience. Quick in and quick out. Very friendly. Great job!! However, after filling out this survey, I found it had a 25 word minimum. I don't like that. NOT ONE BIT More

Lease a new car As usual, Larry Porter provided a gratifying and productive experience. Glad to see Ben is still making sure all is well. I will be back As usual, Larry Porter provided a gratifying and productive experience. Glad to see Ben is still making sure all is well. I will be back More