West Houston INFINITI

Exceptional Service! West Houston Infiniti, one of the best dealerships I've come across. Everyone was extremely helpful. And the personal service is just exceptional. Whe West Houston Infiniti, one of the best dealerships I've come across. Everyone was extremely helpful. And the personal service is just exceptional. When I arrived, they greeted me at the car by name. They will definitely have my business for a long time. More

Good job Everybody was very nice and helpful. They made an unpleasant experience of needing to give up my car for a few days a good one. I do think it is rid Everybody was very nice and helpful. They made an unpleasant experience of needing to give up my car for a few days a good one. I do think it is ridiculous to require a word minimum for these reviews though. More

Simple oil change Was told 45 min to an hour, it was one hour and 17 min. so pretty close. Nice agent and of course Bob Halloway is the amazing. Was told 45 min to an hour, it was one hour and 17 min. so pretty close. Nice agent and of course Bob Halloway is the amazing. More

oil change/tire rotation/inspection/car wash Service was done over my lunch hour - car was ready in 1 hour - I appreciated the 1 hour service all employees were friendly & efficient - thank you Service was done over my lunch hour - car was ready in 1 hour - I appreciated the 1 hour service all employees were friendly & efficient - thank you More

Excellent customer service! Our car was taken back and returned on time, so it was a comfortable, easy wait. The Cashier was so friendly and helpful, and our Service Advisor (Jer Our car was taken back and returned on time, so it was a comfortable, easy wait. The Cashier was so friendly and helpful, and our Service Advisor (Jerry Singh) was knowledgeable and provided exceptional customer service! More

Always Great Service I've visited the service department several times and never been disappointed in the service or personal attention I receive. I would purchase anothe I've visited the service department several times and never been disappointed in the service or personal attention I receive. I would purchase another Infiniti vehicle because the service is impeccable. More

The experience was superb. West Houston Infinity has always been the best in both service and sales and it one of the reasons that continue to buy the Infinity Brand. West Houston Infinity has always been the best in both service and sales and it one of the reasons that continue to buy the Infinity Brand. More

Excellent experience My fourth Infiniti with the last three with Terry Epps who I highly recommend. At He takes great care of his customers and always follows up. My fourth Infiniti with the last three with Terry Epps who I highly recommend. At He takes great care of his customers and always follows up. More

Nice Experience Terry Epps was the same salesman as 6 years when i bought my first Infiniti and again was excellent. I would strongly recommend him and the dealers Terry Epps was the same salesman as 6 years when i bought my first Infiniti and again was excellent. I would strongly recommend him and the dealership. More

Outstanding Service Provided even without an Appointment ! My husband and I were on our way out of town when we experienced trouble with our QX56. Called the service department and they were open! (I was plea My husband and I were on our way out of town when we experienced trouble with our QX56. Called the service department and they were open! (I was pleasantly surprised because it was Saturday). I had no appointment but was told they could worked my car in. The problem was fixed and we were back on the road within 1 1/2 hrs. Excellent service as usual !! More