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West Houston INFINITI

Houston, TX

4.6
724 Reviews

12200 Katy Freeway

Houston, TX

77079

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724 Reviews of West Houston INFINITI

April 19, 2017

Always great service! West Houston can be relied upon to provide work requested in the time frame promised. I have used this dealership for well over 20 years. More

by Annhoutx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick oil change female service person
April 18, 2017

Without question, the best dealer there is! How does one describe the best purchase experience to be had. Go meet Jack Pearson for the friendliest, most compassionate salesperson you'd ever wish More

by mcroswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Pearson, Robert Ortiz
April 15, 2017

Professional , courteous and knowledable ... Another positive service experience at West Houston Infinity , this time courtesy of service advisor Jerry Singh who was very professional and courteo More

by mmmr1960
Recommend Dealer
Yes
Employees Worked With
Jerry SINGH
April 15, 2017

Perfect The sales advisor josh was professional and great Welcoming , thank you for the great staff you have.and for the warranty is cover everything Than More

by Ismail11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
April 02, 2017

Iridium Blue Q60 Red S Courteous sales rep, Terry Epps has to be the nicest, most patient salesperson in Houston! Very "hands on" helpful management. Buying a car is both ex More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Epps, Hart Oshman, Robert Soliz
March 25, 2017

Excellent service department and staff As always the service department was great. From the minute you drive into the service area, you are given the best service experience possible. Gre More

by eguidroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department greeter and the advisor
March 23, 2017

Experience My experience was positive. Tony did a great job of working to get us what we wanted and was very good in communicating with us throughout the proces More

by RWHITZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
March 21, 2017

Service Always 5-star service! Have been using their service department for 5-years and have always been taken care of by my service adviser. Highly recommend More

by iqx56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Bynum
March 21, 2017

Excellent service by Josh ! Always the most excellent service from Josh I've been an infiniti customer for many years and cannot remember a time that Has been anything but plea More

by 100PercenT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
March 21, 2017

Oil change Great customer care, timely and on point, cost was very attractive (I normally perform this service myself but for $50 all in is a really great deal) More

by Super G37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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