West Houston INFINITI

Exceptional Service I've been driving Infiniti's for 13 years. I originally bought my first Infiniti because I fell in love with the styling and performance of the vehic I've been driving Infiniti's for 13 years. I originally bought my first Infiniti because I fell in love with the styling and performance of the vehicle, but my return has also been because of the outstanding service and customer care I've received. This last trip to West Houston Infiniti was no exception. Jerry went beyond expectations in his communications, my loaner was great, and my car was returned to me immaculately clean and ready for another 50,000 miles. What more could I want? More

Did everything I had to do maintenance for a certain mileage plus oil and a noise in my car. They got me in right away and a loaner since I am really busy with work. I had to do maintenance for a certain mileage plus oil and a noise in my car. They got me in right away and a loaner since I am really busy with work. Jerry did a great job on being quick. More

Painless I am always pleased with the reception I receive at West Houston Infiniti. My salesmen, Terry Epps, has always been a pleasure to work with and that’s I am always pleased with the reception I receive at West Houston Infiniti. My salesmen, Terry Epps, has always been a pleasure to work with and that’s why I always return. I never feel pressured and my needs and wants are always important to him. More

Best car buyine experience ever! Jack our sales rep was great, we worked most of our deal over the phone before driving the 3 hours to the dealership. Once there he went out of his wa Jack our sales rep was great, we worked most of our deal over the phone before driving the 3 hours to the dealership. Once there he went out of his way to make us comfortable and they did some extras to make sure the car was in tip top shape before we drove away with it. We would highly recommend Jack and this dealership for their integrity and attention to quality and high standards! More

Atmosphere from beginning to finalization of the purchase The staff provided excellent customer service; Bernie Dvorak was my Sales Consultant and made sure that I was comfortable and that all questions were The staff provided excellent customer service; Bernie Dvorak was my Sales Consultant and made sure that I was comfortable and that all questions were answered. He was patient and determined to make sure that I found the color and type of car I wanted. He was patient even though he had to stay after closing hours to complete the sale. The general manager was just as professional and had a very pleasant demeanor. The customer satisfaction follow up conducted has been just as great. Robert in Financing was so very pleasant and professional. It was like talking to one of your friends. He was knowledgeable and straightforward. Bernie and Robert were the sweetest people. More

New Q50 purchase Friendly and knowledgeable service. Easy purchase process and good deal and terms. Good understanding of the products and able to explain and dem Friendly and knowledgeable service. Easy purchase process and good deal and terms. Good understanding of the products and able to explain and demonstrate the car features More

Good service, direct pricing, good overall experience! Ryan was easy to get along, negotiations on price and model went straightforward and honest , so it was a pleasure to work with a professional. Ryan was easy to get along, negotiations on price and model went straightforward and honest , so it was a pleasure to work with a professional. More

Great experience I always see Norman Isaac for car servicE. He always performs exceptional work and professionalism. I would recommend this dealership to everyone. I w I always see Norman Isaac for car servicE. He always performs exceptional work and professionalism. I would recommend this dealership to everyone. I would recommend this dealership to everyone. More

Easy buying All of the people there were very friendly and were easy to deal with. They were prompt on the appointments and had all of the paperwork ready and the All of the people there were very friendly and were easy to deal with. They were prompt on the appointments and had all of the paperwork ready and the vehicle was nice and clean when I picked it up. More

Brake Service Exceptional service from the staff at West Side. Highly recommend for all your Infiniti service needs. I’ve been a service customer for several years Exceptional service from the staff at West Side. Highly recommend for all your Infiniti service needs. I’ve been a service customer for several years and have always been satisfied with the work. More