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West Houston INFINITI

Houston, TX

4.5
726 Reviews

12200 Katy Freeway

Houston, TX

77079

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726 Reviews of West Houston INFINITI

January 20, 2018

Exceptional Everyone was nice, friendly and pleasant dealership was nice and clean. My vehicle was nice and clean with the exception of it not having a tank of g More

by Jaiden 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Graves
January 20, 2018

Great service experience The service performed on my vehicle was explained to me completely and I received updates from my service manager daily concerning the progress of the More

by Mrs. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
January 18, 2018

Great experience Overall great experience from start to finish. The dealership is very easy to work with and I am a repeat customer. I will be back in 4 years. More

by Qx80 Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Dimaria
January 18, 2018

Excellent Austin was upfront and personal. I had an exceptional sales experience! I look forward to being a customer for a long time with that type of service More

by Bryan Moscato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Kanuch
January 16, 2018

Excellent (as usual) Another great experience with West Houston Infiniti sales persons. Infiniti buyer for life. Was very pleased with their service and they even contac More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne, Chris and Ke
January 09, 2018

2018 New Car Lease Our Sales Associate Terry was exceptionally helpful and patient while we decided between two vehicles. He didn't pressure us, he was knowledgeable an More

by Shann R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry
January 05, 2018

Great and easy to work with This dealership is the best. They are so easy to work with and very professional. I would definitely recommend to my friends and family. Thanks More

by Bag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
December 29, 2017

2018 Q50 Red Sport Lease Excellent customer service and after sale follow up. My sales rep Daniel and the manager made the transaction extremely smooth. I had noticed some min More

by Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel and the Sales Manager
December 29, 2017

Provide Emergency Service when necessary I appreciated that the service department was able to see me when I had an unexpected emergency. Thank you very much to Brian and the service departme More

by Eduardo Elizondo
Recommend Dealer
Yes
Employees Worked With
Brian
December 24, 2017

Exceptional Jerry made sure all work was performed correct. A+ service at West Infiniti, I am always satisfied, a great team to deal with, very professional. More

by New
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
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