West Houston INFINITI

Quick reliable service on time Brought both Infiniti's in for oil change and tire rotation...G-37 and QX-80...could not book a loaner but I asked for one and they provided it as I n Brought both Infiniti's in for oil change and tire rotation...G-37 and QX-80...could not book a loaner but I asked for one and they provided it as I needed a car for just 40 minutes...Brian Watson was very accommodating.....they checked over both vehicles and had some recommendation but were not pushy with having to do anything at that time....in and out in less than one hour despite having appointments 20 minutes apart. More

Excellent Experience We had an excellent experience from beginning to end. Customer service was top notch and superior to every other dealership we visited. Nick worked We had an excellent experience from beginning to end. Customer service was top notch and superior to every other dealership we visited. Nick worked tirelessly to make sure we were pleased with our car and the entire buying process. We highly recommend West Houston Infiniti! More

Great service Brought vehicle in for service and was immediately greeted and and taken care of. Loaner vehicle was ready upon arrival and I was able to be in my way Brought vehicle in for service and was immediately greeted and and taken care of. Loaner vehicle was ready upon arrival and I was able to be in my way within 15 minutes. Professional and fast service. More

Wonderful, Quick Experience I was very appreciative of Michael's (our sales associate) time, honesty, and ability to help me find the perfect car for me. Overall, it was a grea I was very appreciative of Michael's (our sales associate) time, honesty, and ability to help me find the perfect car for me. Overall, it was a great experience & I would recommend West Houston Infiniti to anyone! Thank you! More

Very professional. Very professional, great job creating a great experience. It was a great experience from start to finish. I will recommend this dealership to friend Very professional, great job creating a great experience. It was a great experience from start to finish. I will recommend this dealership to friends. I have already told a few people about it. More

Pleasure To Do Business With The initial greeting was prompt / courteous and they took the time to address my concerns. I explained an issue I had at another repair facility, and The initial greeting was prompt / courteous and they took the time to address my concerns. I explained an issue I had at another repair facility, and was assured that would not happen again at West Houston Infiniti, which it didn't. More

Great Service? Jerry Singh was very helpful explaining the issues that needed repair. The repair was done quickly and the car handles like it is supposed to. Jerry Singh was very helpful explaining the issues that needed repair. The repair was done quickly and the car handles like it is supposed to. More

Great experience I had my car towed over from another Infiniti dealership after a very frustrating experience. Norman made the experience at West Houston a great one. I had my car towed over from another Infiniti dealership after a very frustrating experience. Norman made the experience at West Houston a great one. I wish I would’ve had my car towed to West Houston Infiniti in the first place. (The only reason I didn’t was loaner availability when I made initial contact.) More

Great to deal with Purchased a used Infiniti from West Houston. The sales and financing process was professional and pleasant. I have serviced the car for the past two y Purchased a used Infiniti from West Houston. The sales and financing process was professional and pleasant. I have serviced the car for the past two years. It is always a comfortable and pleasant experience. More

They made it painless. My sales lady was accommodating. Manager okayed trade in without hassle. Agent that closed deal was a joy. Car ready and cleaned on time. Thankfully. My sales lady was accommodating. Manager okayed trade in without hassle. Agent that closed deal was a joy. Car ready and cleaned on time. Thankfully. More