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West Broad Honda
Richmond, VA
747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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747 Reviews of West Broad Honda
July 20, 2016
Experience quite different this time than my last one. In the past I had a very upsetting experience so I was a little apprehensive about how I would be treated. I had a very caring and attentative service In the past I had a very upsetting experience so I was a little apprehensive about how I would be treated. I had a very caring and attentative service rep. this time. He had me out of there in less time than quoted. He was friendly and informative. Restored my confidence in this dealership! More
by NCISNUT
Employees Worked With
Ryan Wilkinson
July 19, 2016
Honda Odyssey We had a good idea of what we wanted when we got there. Brett Howell helped us and was very knowledgeable and very helpful and very friendly. It was We had a good idea of what we wanted when we got there. Brett Howell helped us and was very knowledgeable and very helpful and very friendly. It was a very pleasant experience. We will certainly recommend him and your dealership to others. More
by Lisa Self
Employees Worked With
Brett Howell
July 19, 2016
Purchased Honda CRV My husband and I had a very easy transaction with the purchase of our New 2016 Honda CRV. The salesman (Brett Howell) who assisted us was spectacular My husband and I had a very easy transaction with the purchase of our New 2016 Honda CRV. The salesman (Brett Howell) who assisted us was spectacular and very knowledgeable. I highly recommend this dealership and would buy from them again. Thanks West Broad Honda, so happy to be apart of the Honda family. 😊 More
by Lovemyhonda
Employees Worked With
Brett Howell - the salesman who assisted us
July 18, 2016
Oil change and inspection Yvonne Watson was exceptional in her approach and service delivery. Made the experience so easy and kept me informed along the way. Thank you Yvonne Yvonne Watson was exceptional in her approach and service delivery. Made the experience so easy and kept me informed along the way. Thank you Yvonne! More
by Richmondgirl
Employees Worked With
Yvonne Watson
June 29, 2016
Best car buying experience ever! Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a ca Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a car but after taking a test drive I was sold. More
by Mjbay
Employees Worked With
Mike and the sales manager.
June 28, 2016
Fast and friendly service I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was frie I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was friendly and helpful. He also looked into an additional issue that I was having with my vehicle. A very good experience. More
by Hondamom
Employees Worked With
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June 23, 2016
Excellent Customer Service by Mr. Ban Bun - Service Dept. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. More
by John L.
Employees Worked With
Ban Bun
June 21, 2016
Great Experience for the whole family!! West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything we were signing for and purchasing . The little kids place is genius! The whole team made us feel like we weren't just another customer. My husband and I are very confident in West Broad Honda and would recommend them to anyone! Thank you for making our first new car buying experience and great one!! More
by newcarlady
Employees Worked With
Mike "Mac" McMillen and Tim
June 17, 2016
Amazing!!!! Phil Noel and Conrad Irons are absolutely great at what they do... They got me in to a great vehicle and the service was outstanding. My credit is not Phil Noel and Conrad Irons are absolutely great at what they do... They got me in to a great vehicle and the service was outstanding. My credit is not great and they still got the job done More
by Tlbrewer
Employees Worked With
Phil Noel and Conrad Irons
June 12, 2016
Extended warranty purchase Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil change would be free. That was very nice. More
by Gigi
Employees Worked With
Tim Cartwright. Tim helped me with my purchase of my extended warranty. He also told me that my next oil change would be free, so please take note of that.
