West Broad Honda
Richmond, VA
Is this your dealership?
Filter Reviews by Keyword
By Type
672 Reviews of West Broad Honda
Smooth, swift, and easy. I got the car I wanted at the price I wanted. I'm very happy with my new vehicle and can only assume that their service department will be as easy to I got the car I wanted at the price I wanted. I'm very happy with my new vehicle and can only assume that their service department will be as easy to work with as their sales department was. More
Great Customer Service Brett and Barrington was great to work with on getting everything done. Brett was very informative and knowledgable. He actually set my radio channels Brett and Barrington was great to work with on getting everything done. Brett was very informative and knowledgable. He actually set my radio channels for me and setup my phone. He went over all the features as we took a test drive. When I brought my new car back in for a protective coat, he met me to see if I had anymore questions about the car. I met with Barrington for the paperwork end of things and he made sure I understood all of the forms I was signing. I couldn't be happier with my purchase. Very Professional, love my new vehicle and the staff @ Honda. More
Smooth and Pleasant My experience at West Broad Honda was exceptionally pleasant. The sales associate who worked with me was more than helpful in answering my questions My experience at West Broad Honda was exceptionally pleasant. The sales associate who worked with me was more than helpful in answering my questions and was very knowledgeable about my selection. I would definitely recommend this dealership to others. Thank you for making my buying experience so fantastic. More
"GREAT CUSTOMER SERVICE" Dane and Ed was great to work with on getting everything accomplished today as pomised! Very Professional, love my new vehicle and the staff @ Honda. Dane and Ed was great to work with on getting everything accomplished today as pomised! Very Professional, love my new vehicle and the staff @ Honda. LSEAY More
My service experience The service on my car was professional and quickly completed from the sign in to pick up. The advisor explained everything and made it easy to underst The service on my car was professional and quickly completed from the sign in to pick up. The advisor explained everything and made it easy to understand the details. More
Fast and efficient Service performed while I waited. No appointment needed. No extra sales pressure on items that I was not there for. very informative of what was neede Service performed while I waited. No appointment needed. No extra sales pressure on items that I was not there for. very informative of what was needed. More
WOW FACTOR Service done as promised! The general manager, David Mooney, recognized me in the waiting room and we had a great conversation. When my car was read Service done as promised! The general manager, David Mooney, recognized me in the waiting room and we had a great conversation. When my car was ready David came to get me and went out to car as he had the vehicle washed and cleaned inside and out! This was more than I ever expected resulting in the WOW FACTOR! More
1st Service Appointment I loved having the quiet lounge and coffee while I waited for an oil change, tire rotation and inspection. It took less time than expected and everyo I loved having the quiet lounge and coffee while I waited for an oil change, tire rotation and inspection. It took less time than expected and everyone I came in contact with was pleasant and professional. More
wonderful new car buying experience Excellent service from sales person. Car in stock that we wished to purchase. Waiting to do paperwork took a little longer than we would have antici Excellent service from sales person. Car in stock that we wished to purchase. Waiting to do paperwork took a little longer than we would have anticipated. We probably could have used a little more operation instruction being as this was the first new car in 13 years. However, we didn't really know what questions to ask without trying out hands on first. More
I love the Quiet Room Everyone there was very polite and helpful. Having the quiet waiting area made the wait very pleasant. Was nice having the coffee and doughnuts, too Everyone there was very polite and helpful. Having the quiet waiting area made the wait very pleasant. Was nice having the coffee and doughnuts, too. More