
West Broad Honda
Richmond, VA
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681 Reviews of West Broad Honda
service and sales Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB hond Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB honda. Also in sales Darrell and Mac are the best. More
A Dealership Highly On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles try On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles trying to choose some words to say, please allow me to say from the heart: THANK YOU WEST BROAD HONDA. More
Smooth Process - Great Experience John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very k John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very knowledgable. It was an easy and stress-free experience to purchase a new vehicle. More
20 Minutes to Replace my passenger airbag - Unbelievable! I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced in July, but due to the massive numbers involved, the dealership had to wait for passenger airbags). I had an appointment at noon. My car was ready and waiting to go by 12:20 - new airbag and all! Unbelievable! More
Vehicle Advisory W Broad Honda handled my advisory recall in a quick and efficient manner. The Service department is professional and friendly. Glad to do busineess W Broad Honda handled my advisory recall in a quick and efficient manner. The Service department is professional and friendly. Glad to do busineesss with them, again. More
Great experience John was very flexible in terms of having the vehicle ready at the time I was able to finalize the transaction. It was a great experience John was very flexible in terms of having the vehicle ready at the time I was able to finalize the transaction. It was a great experience More
The best car dealers W. Broad Honda Richmond Va I wasn't planning on buying a car .I was there for an oil change . My husband and I decided to look at new cars. We walked around and looked at cars. I wasn't planning on buying a car .I was there for an oil change . My husband and I decided to look at new cars. We walked around and looked at cars. No one came and attacked us or pressured us. It was very pleasant looking at cars. I noticed that they had a sign saying they needed second hand cars. My year Honda. So we decided to ask to see how much the new car would coast. .They didn't push to sell the car . It was a pleasant time . Thank you Rob and Tim for getting me the best payment for my new car More
State Inspection Plus Service scheduled. Arrived on time, reasonable wait time, service completed, additional service offered, accepted, provided. Reasonable cost. Courte Service scheduled. Arrived on time, reasonable wait time, service completed, additional service offered, accepted, provided. Reasonable cost. Courtesy. Pleasurable experience. I'd definitely recommend West Broad Honda with all the above plus choice of a quiet waiting room, clean bathroom, and coffee/tea. Thank you! More
instant vehicle It was the quickest I have ever purchased a car. It got what I needed and when I needed it. Sales person gave me a full tour of the It was the quickest I have ever purchased a car. It got what I needed and when I needed it. Sales person gave me a full tour of the More
Smooth, swift, and easy. I got the car I wanted at the price I wanted. I'm very happy with my new vehicle and can only assume that their service department will be as easy to I got the car I wanted at the price I wanted. I'm very happy with my new vehicle and can only assume that their service department will be as easy to work with as their sales department was. More