West Broad Honda

Super easy and no pressure John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with showed no in-between options on the cars, it was only low or high model. I was able to find what I was looking for here. More

Great Cusomer Service I've been looking to get a new car for several months and have been in to look and drive different Honda models multiple times. My salesman Saul was a I've been looking to get a new car for several months and have been in to look and drive different Honda models multiple times. My salesman Saul was awesome!! He is accommodating and always looking to make sure the customer has exactly what they want and need. He's up front and honest about the pros and cons (although there aren't many) of each vehicle depending on what you're looking for and he definitely knows what he is doing, the features of each model and the differences in each package. The staff doesn't make you feel pressured, is super friendly, helpful and knowledgeable. I would highly recommend West Broad Honda and Saul Kazdul for anyone's next vehicle purchase! More

service and sales Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB hond Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB honda. Also in sales Darrell and Mac are the best. More

A Dealership Highly On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles try On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles trying to choose some words to say, please allow me to say from the heart: THANK YOU WEST BROAD HONDA. More

Smooth Process - Great Experience John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very k John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very knowledgable. It was an easy and stress-free experience to purchase a new vehicle. More

20 Minutes to Replace my passenger airbag - Unbelievable! I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced in July, but due to the massive numbers involved, the dealership had to wait for passenger airbags). I had an appointment at noon. My car was ready and waiting to go by 12:20 - new airbag and all! Unbelievable! More

Vehicle Advisory W Broad Honda handled my advisory recall in a quick and efficient manner. The Service department is professional and friendly. Glad to do busineess W Broad Honda handled my advisory recall in a quick and efficient manner. The Service department is professional and friendly. Glad to do busineesss with them, again. More

Great experience John was very flexible in terms of having the vehicle ready at the time I was able to finalize the transaction. It was a great experience John was very flexible in terms of having the vehicle ready at the time I was able to finalize the transaction. It was a great experience More

The best car dealers W. Broad Honda Richmond Va I wasn't planning on buying a car .I was there for an oil change . My husband and I decided to look at new cars. We walked around and looked at cars. I wasn't planning on buying a car .I was there for an oil change . My husband and I decided to look at new cars. We walked around and looked at cars. No one came and attacked us or pressured us. It was very pleasant looking at cars. I noticed that they had a sign saying they needed second hand cars. My year Honda. So we decided to ask to see how much the new car would coast. .They didn't push to sell the car . It was a pleasant time . Thank you Rob and Tim for getting me the best payment for my new car More

State Inspection Plus Service scheduled. Arrived on time, reasonable wait time, service completed, additional service offered, accepted, provided. Reasonable cost. Courte Service scheduled. Arrived on time, reasonable wait time, service completed, additional service offered, accepted, provided. Reasonable cost. Courtesy. Pleasurable experience. I'd definitely recommend West Broad Honda with all the above plus choice of a quiet waiting room, clean bathroom, and coffee/tea. Thank you! More