
West Broad Honda
Richmond, VA
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682 Reviews of West Broad Honda
2016 Honda Fit I traded in my old car and bought a new Honda Fit. I got a fair deal all around and Marcus Freeman was a pleasure to work with! I traded in my old car and bought a new Honda Fit. I got a fair deal all around and Marcus Freeman was a pleasure to work with! More
Great service Willing to listen to what the client wanted rather than pushing their agenda. Went above and beyond to get me in the right vehicle. Very friendly an Willing to listen to what the client wanted rather than pushing their agenda. Went above and beyond to get me in the right vehicle. Very friendly and helpful service. Car was great and they let me test drive multiple cars and test drive the same car multiple times toake sure I had the right one. More
Professional and courteous service! This was my first time for service here. It was overall a great experience. The service staff were very professional and I was able to get my car back This was my first time for service here. It was overall a great experience. The service staff were very professional and I was able to get my car back when requested. More
Greatness I want to give agreat thanks to Andy Feliciano ....He was standiing right outside whenI pulled up and right as I walked up we were connected to each o I want to give agreat thanks to Andy Feliciano ....He was standiing right outside whenI pulled up and right as I walked up we were connected to each other like glue. His customer service was outstanding and I can't think him enough for making the impossible possible. Thank you so much Andy you're the best and a blessing... -Monique Jones More
Earned Loyalty I bought my first Honda (Accord--V6) in 2007. When it was time for a new car, I returned to WBH for a second Accord. I did not need to look at anoth I bought my first Honda (Accord--V6) in 2007. When it was time for a new car, I returned to WBH for a second Accord. I did not need to look at another car or dealership. The salesperson, Saul, was helpful in detailing the features and in preparing the car for delivery. Discussions about protections packages and financing options were helpful and pressure-free. I now have two Honda Accords (V6)--they are like twins, delivered 9 years apart. (I also have my 2007 car serviced at WBH. It still looks and runs as if it is new. Why go elsewhere? KM More
EXCELLENT EXPERIENCE THE DEALERSHIP WAS PROFESSIONAL FROM THE SALESMAN - ROB RAMER TO THE FINANCE TO THE MANAGERS. THE TOTAL EXPERIENCE WAS EXCELLENT. FROM COMMUNICATION THE DEALERSHIP WAS PROFESSIONAL FROM THE SALESMAN - ROB RAMER TO THE FINANCE TO THE MANAGERS. THE TOTAL EXPERIENCE WAS EXCELLENT. FROM COMMUNICATION TO PAPERWORK TO THE DELIVERY IT WAS ALL A GREAT EXPERIENCE. More
Top notch Even though we were from out of town, and this would not be buying a car here, we were treated great. We took an Odyssey out for a test drive with a s Even though we were from out of town, and this would not be buying a car here, we were treated great. We took an Odyssey out for a test drive with a salesman and he made sure we definitely "tested" it out, explained everything thoroughly and was generally just a nice guy. I would definitely recommend this place. More
Service Department was a good experience My Honda Civic was making a vibrating noise and they were able to find that it was a simple adjustment and took care of it. They also did an overall My Honda Civic was making a vibrating noise and they were able to find that it was a simple adjustment and took care of it. They also did an overall check of my 2012 Honda and reported that all was in good working order. They also washed my car and vacuumed it for me, so it looked great when I picked it up. More
Good job. Nice service but prices a little steep, like most dealerships. Sales department never works hard enough for my business. Overall a decent experience e Nice service but prices a little steep, like most dealerships. Sales department never works hard enough for my business. Overall a decent experience each service. More
Super easy and no pressure John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with showed no in-between options on the cars, it was only low or high model. I was able to find what I was looking for here. More