West Broad Honda

EXCELLENT EXPERIENCE THE DEALERSHIP WAS PROFESSIONAL FROM THE SALESMAN - ROB RAMER TO THE FINANCE TO THE MANAGERS. THE TOTAL EXPERIENCE WAS EXCELLENT. FROM COMMUNICATION THE DEALERSHIP WAS PROFESSIONAL FROM THE SALESMAN - ROB RAMER TO THE FINANCE TO THE MANAGERS. THE TOTAL EXPERIENCE WAS EXCELLENT. FROM COMMUNICATION TO PAPERWORK TO THE DELIVERY IT WAS ALL A GREAT EXPERIENCE. More

Top notch Even though we were from out of town, and this would not be buying a car here, we were treated great. We took an Odyssey out for a test drive with a s Even though we were from out of town, and this would not be buying a car here, we were treated great. We took an Odyssey out for a test drive with a salesman and he made sure we definitely "tested" it out, explained everything thoroughly and was generally just a nice guy. I would definitely recommend this place. More

Service Department was a good experience My Honda Civic was making a vibrating noise and they were able to find that it was a simple adjustment and took care of it. They also did an overall My Honda Civic was making a vibrating noise and they were able to find that it was a simple adjustment and took care of it. They also did an overall check of my 2012 Honda and reported that all was in good working order. They also washed my car and vacuumed it for me, so it looked great when I picked it up. More

Good job. Nice service but prices a little steep, like most dealerships. Sales department never works hard enough for my business. Overall a decent experience e Nice service but prices a little steep, like most dealerships. Sales department never works hard enough for my business. Overall a decent experience each service. More

Super easy and no pressure John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with John Snyder and everyone else I dealt with were top notch. No pressure to buy yet they provided multiple options. Other dealerships I had dealt with showed no in-between options on the cars, it was only low or high model. I was able to find what I was looking for here. More

Great Cusomer Service I've been looking to get a new car for several months and have been in to look and drive different Honda models multiple times. My salesman Saul was a I've been looking to get a new car for several months and have been in to look and drive different Honda models multiple times. My salesman Saul was awesome!! He is accommodating and always looking to make sure the customer has exactly what they want and need. He's up front and honest about the pros and cons (although there aren't many) of each vehicle depending on what you're looking for and he definitely knows what he is doing, the features of each model and the differences in each package. The staff doesn't make you feel pressured, is super friendly, helpful and knowledgeable. I would highly recommend West Broad Honda and Saul Kazdul for anyone's next vehicle purchase! More

service and sales Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB hond Service manager, Anne, ordered part made an appt, called me, took car and car ready in less than 2 hours. The service has always been good at WB honda. Also in sales Darrell and Mac are the best. More

A Dealership Highly On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles try On a scale of 1-5 (5 being the best, I would give the sales team I worked with especially Mr. Dane Kysor a 10 !). But rather than going in circles trying to choose some words to say, please allow me to say from the heart: THANK YOU WEST BROAD HONDA. More

Smooth Process - Great Experience John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very k John took the time to show me all of the features on the car that I wanted, explained everything clearly, answered all of my questions, and was very knowledgable. It was an easy and stress-free experience to purchase a new vehicle. More

20 Minutes to Replace my passenger airbag - Unbelievable! I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced I took my 86 Honda Accord to the service department to replace the passenger airbag due to the recent mammoth recall (I had the driver's side replaced in July, but due to the massive numbers involved, the dealership had to wait for passenger airbags). I had an appointment at noon. My car was ready and waiting to go by 12:20 - new airbag and all! Unbelievable! More