West Broad Honda

Bad Engine Short version. I have a 2012 Civic with 25000 miles and have engine problems. Honda is not holding themselves accountable and they did oil changes. Short version. I have a 2012 Civic with 25000 miles and have engine problems. Honda is not holding themselves accountable and they did oil changes. More

Great Car - Great Service My 2007 Accord has been serviced only at West Broad Honda. Service personnel have never failed to be friendly, professional, prompt and communicative My 2007 Accord has been serviced only at West Broad Honda. Service personnel have never failed to be friendly, professional, prompt and communicative. This is the most reliable car I've ever owned; however, should I decide to replace it, I will definitely buy from West Broad Honda. Kudos to a great staff, both sales and service. More

Exceptional I went in at 1 PM for an Oil Change. Not knowing what to expect. I was out by 1:45PM. That was with out an appointment just driving in. I would call t I went in at 1 PM for an Oil Change. Not knowing what to expect. I was out by 1:45PM. That was with out an appointment just driving in. I would call that exceptional service! More

Car puchase Rudy was great. He did exactly what he said he would do, on time. He made buying this car so easy. I love my Honda Pilot! Rudy was great. He did exactly what he said he would do, on time. He made buying this car so easy. I love my Honda Pilot! More

Excellent Service They always makes me feel welcomed, and provide great services, my experience started with Saul when I purchase my car from West Broad Honda and it ha They always makes me feel welcomed, and provide great services, my experience started with Saul when I purchase my car from West Broad Honda and it has been a fantastic journey ever since. More

Pleased with service it was very quick and the service rep was very pleasant and helpful. She explained the status of service and future services that will be needed. it was very quick and the service rep was very pleasant and helpful. She explained the status of service and future services that will be needed. More

Good experience The technician was friendly, he was knowledgeable and caring. The waiting area was nice & clean. This was a complimentary visit after my November pu The technician was friendly, he was knowledgeable and caring. The waiting area was nice & clean. This was a complimentary visit after my November purchase, so I did not pay anything, which was great. More

2016 Honda HRV I totaled my old car and was looking for a new one in a hurry (but I was picky!) Rob knew exactly what to show me until I fell in love with the HRV an I totaled my old car and was looking for a new one in a hurry (but I was picky!) Rob knew exactly what to show me until I fell in love with the HRV and when there weren't any in stock he found one at another dealership for me in only a few days! I am completely happy with Rob's exceptional service. More

Routine service I have been bringing my Hondas here for service for over 10 years, and the customer service I receive particularly from Scott Taylor is top-notch! I have been bringing my Hondas here for service for over 10 years, and the customer service I receive particularly from Scott Taylor is top-notch! More

Service Center I had an appointment at 1:30 and was on my way at 2:10. Efficient and very friendly! Melissa was very professional. She kept me informed throughout I had an appointment at 1:30 and was on my way at 2:10. Efficient and very friendly! Melissa was very professional. She kept me informed throughout the process! More