West Broad Honda

Easy, fast and pleasant Kevin was very helpful and thorough in helping me determine which vehicle I wanted. My 2014 Accord was totaled recently and I wasn't sure if I wanted Kevin was very helpful and thorough in helping me determine which vehicle I wanted. My 2014 Accord was totaled recently and I wasn't sure if I wanted another Accord or CR-V. After a test ride in the CR-V, I decided I wanted an Accord. My first choice was silver with black leather interior, Kevin was able to locate one at another dealership very quickly. As a result of the accident, I have a concussion. Kevin was unbelievably patient and helpful in accommodating my condition while helping me with my purchase. He went above and beyond throughout the process. More

Mac was wonderful Right now I'm waiting to see what they are going to do about a sharp place on the passenger seat and it has a hole in the fabric. They don't seem to k Right now I'm waiting to see what they are going to do about a sharp place on the passenger seat and it has a hole in the fabric. They don't seem to know what to do. Have not seen this before. I want the piece fixed and a new cover put on!!! Wanted to know how long I had had the car. Told them I just got it on Monday. More

Business Excellence as Usual I bought my Honda Civic here in 2008 and come in once year for a state inspection, oil change, and any scheduled maintenance. Work is always complete I bought my Honda Civic here in 2008 and come in once year for a state inspection, oil change, and any scheduled maintenance. Work is always completed in a timely manner; the employees are friendly and know their stuff. Any charges are clearly explained by technicians and paperwork. I'll continue my association with West Broad Honda and will probably purchase my next car here. More

My excellent experience As always, the service was superlative ! Service delivery time was very timely. All preventive maintenance was performed. Yvonne , my customer servi As always, the service was superlative ! Service delivery time was very timely. All preventive maintenance was performed. Yvonne , my customer service rep. was very courteous, informative, and completely knowledgeable. A thoroughly world class experience. Thanks More

IN FOR SEMI-ANNUAL MAINTENANCE AND PREVEVENTIVE SERVICES ALWAYS HAVE HAD MARVELOUS AND CONSIDERATE TEAM and have never had a problem not solved with personal and very thoughtful consideration for all his cli ALWAYS HAVE HAD MARVELOUS AND CONSIDERATE TEAM and have never had a problem not solved with personal and very thoughtful consideration for all his clients.Superb employee!! More

Summary comments. The service agent was excellent concerning what I needed to have done to my car. Thorough and complete with the changes in personal informations and t The service agent was excellent concerning what I needed to have done to my car. Thorough and complete with the changes in personal informations and the 10 percent discount on work done. Jeff Keil More

30,000 mile They were timely, clear and responsive to my questions. I would have benefitt from access to a shuttle but I used Uber instead. Thank you. They were timely, clear and responsive to my questions. I would have benefitt from access to a shuttle but I used Uber instead. Thank you. More

Always excellent service and taking the extra time They always take care of me for any service issues I have and are so very nice, whether it's on the phone or in person. I'm always comfortable with a They always take care of me for any service issues I have and are so very nice, whether it's on the phone or in person. I'm always comfortable with asking questions. More

Great experience at West Broad Honda Went in for my 1st oil change. Everyone I interacted with was both welcoming and professional. Enjoyed the "Quiet Room" while I waited enjoying my fir Went in for my 1st oil change. Everyone I interacted with was both welcoming and professional. Enjoyed the "Quiet Room" while I waited enjoying my first coffee of the day "on the house." Thank you West Broad Honda especially Yvonne. More

Happy but a little disappointed. This is the second time purchasing a vehicle from west broad Honda. They are always nice and willing to work with you. With this recent purchase I am This is the second time purchasing a vehicle from west broad Honda. They are always nice and willing to work with you. With this recent purchase I am in love with my vehicle. My only problem was when my car was washed they scratched the tent on both back windows. When the sales person found out she told me they couldn't fix it and I would have to get it fixed myself. Other than that my overall experience was great! I will buy here again and refer others. More