West Broad Honda

Pleased with service it was very quick and the service rep was very pleasant and helpful. She explained the status of service and future services that will be needed. it was very quick and the service rep was very pleasant and helpful. She explained the status of service and future services that will be needed. More

Good experience The technician was friendly, he was knowledgeable and caring. The waiting area was nice & clean. This was a complimentary visit after my November pu The technician was friendly, he was knowledgeable and caring. The waiting area was nice & clean. This was a complimentary visit after my November purchase, so I did not pay anything, which was great. More

Service Center I had an appointment at 1:30 and was on my way at 2:10. Efficient and very friendly! Melissa was very professional. She kept me informed throughout I had an appointment at 1:30 and was on my way at 2:10. Efficient and very friendly! Melissa was very professional. She kept me informed throughout the process! More

2016 Honda HRV I totaled my old car and was looking for a new one in a hurry (but I was picky!) Rob knew exactly what to show me until I fell in love with the HRV an I totaled my old car and was looking for a new one in a hurry (but I was picky!) Rob knew exactly what to show me until I fell in love with the HRV and when there weren't any in stock he found one at another dealership for me in only a few days! I am completely happy with Rob's exceptional service. More

Routine service I have been bringing my Hondas here for service for over 10 years, and the customer service I receive particularly from Scott Taylor is top-notch! I have been bringing my Hondas here for service for over 10 years, and the customer service I receive particularly from Scott Taylor is top-notch! More

2016 Honda Fit I traded in my old car and bought a new Honda Fit. I got a fair deal all around and Marcus Freeman was a pleasure to work with! I traded in my old car and bought a new Honda Fit. I got a fair deal all around and Marcus Freeman was a pleasure to work with! More

Great service Willing to listen to what the client wanted rather than pushing their agenda. Went above and beyond to get me in the right vehicle. Very friendly an Willing to listen to what the client wanted rather than pushing their agenda. Went above and beyond to get me in the right vehicle. Very friendly and helpful service. Car was great and they let me test drive multiple cars and test drive the same car multiple times toake sure I had the right one. More

Professional and courteous service! This was my first time for service here. It was overall a great experience. The service staff were very professional and I was able to get my car back This was my first time for service here. It was overall a great experience. The service staff were very professional and I was able to get my car back when requested. More

Greatness I want to give agreat thanks to Andy Feliciano ....He was standiing right outside whenI pulled up and right as I walked up we were connected to each o I want to give agreat thanks to Andy Feliciano ....He was standiing right outside whenI pulled up and right as I walked up we were connected to each other like glue. His customer service was outstanding and I can't think him enough for making the impossible possible. Thank you so much Andy you're the best and a blessing... -Monique Jones More

Earned Loyalty I bought my first Honda (Accord--V6) in 2007. When it was time for a new car, I returned to WBH for a second Accord. I did not need to look at anoth I bought my first Honda (Accord--V6) in 2007. When it was time for a new car, I returned to WBH for a second Accord. I did not need to look at another car or dealership. The salesperson, Saul, was helpful in detailing the features and in preparing the car for delivery. Discussions about protections packages and financing options were helpful and pressure-free. I now have two Honda Accords (V6)--they are like twins, delivered 9 years apart. (I also have my 2007 car serviced at WBH. It still looks and runs as if it is new. Why go elsewhere? KM More