West Broad Honda

Summary comments. The service agent was excellent concerning what I needed to have done to my car. Thorough and complete with the changes in personal informations and t The service agent was excellent concerning what I needed to have done to my car. Thorough and complete with the changes in personal informations and the 10 percent discount on work done. Jeff Keil More

30,000 mile They were timely, clear and responsive to my questions. I would have benefitt from access to a shuttle but I used Uber instead. Thank you. They were timely, clear and responsive to my questions. I would have benefitt from access to a shuttle but I used Uber instead. Thank you. More

Always excellent service and taking the extra time They always take care of me for any service issues I have and are so very nice, whether it's on the phone or in person. I'm always comfortable with a They always take care of me for any service issues I have and are so very nice, whether it's on the phone or in person. I'm always comfortable with asking questions. More

Great experience at West Broad Honda Went in for my 1st oil change. Everyone I interacted with was both welcoming and professional. Enjoyed the "Quiet Room" while I waited enjoying my fir Went in for my 1st oil change. Everyone I interacted with was both welcoming and professional. Enjoyed the "Quiet Room" while I waited enjoying my first coffee of the day "on the house." Thank you West Broad Honda especially Yvonne. More

Happy but a little disappointed. This is the second time purchasing a vehicle from west broad Honda. They are always nice and willing to work with you. With this recent purchase I am This is the second time purchasing a vehicle from west broad Honda. They are always nice and willing to work with you. With this recent purchase I am in love with my vehicle. My only problem was when my car was washed they scratched the tent on both back windows. When the sales person found out she told me they couldn't fix it and I would have to get it fixed myself. Other than that my overall experience was great! I will buy here again and refer others. More

Bad Engine Short version. I have a 2012 Civic with 25000 miles and have engine problems. Honda is not holding themselves accountable and they did oil changes. Short version. I have a 2012 Civic with 25000 miles and have engine problems. Honda is not holding themselves accountable and they did oil changes. More

Great Car - Great Service My 2007 Accord has been serviced only at West Broad Honda. Service personnel have never failed to be friendly, professional, prompt and communicative My 2007 Accord has been serviced only at West Broad Honda. Service personnel have never failed to be friendly, professional, prompt and communicative. This is the most reliable car I've ever owned; however, should I decide to replace it, I will definitely buy from West Broad Honda. Kudos to a great staff, both sales and service. More

Exceptional I went in at 1 PM for an Oil Change. Not knowing what to expect. I was out by 1:45PM. That was with out an appointment just driving in. I would call t I went in at 1 PM for an Oil Change. Not knowing what to expect. I was out by 1:45PM. That was with out an appointment just driving in. I would call that exceptional service! More

Car puchase Rudy was great. He did exactly what he said he would do, on time. He made buying this car so easy. I love my Honda Pilot! Rudy was great. He did exactly what he said he would do, on time. He made buying this car so easy. I love my Honda Pilot! More

Excellent Service They always makes me feel welcomed, and provide great services, my experience started with Saul when I purchase my car from West Broad Honda and it ha They always makes me feel welcomed, and provide great services, my experience started with Saul when I purchase my car from West Broad Honda and it has been a fantastic journey ever since. More