
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
Thank you for your patience and respect Marq Mckenney was exceptional and explained everything in detail. He listened and showed a great amount of respect for me and my daughter. He was kn Marq Mckenney was exceptional and explained everything in detail. He listened and showed a great amount of respect for me and my daughter. He was knowledgeable about the Honda CR-V and worked with the finance department to give us a good and reasonable deal on our trade-in and new 2016 purchase. Thank you for making this a pleasant experience! More
Friendly & Courteous Staff!!! I would like to thank Andy Feliciano for giving me a great experience in 5/25/16. He was friendly, professional, helpful, and knowledgeable. He answer I would like to thank Andy Feliciano for giving me a great experience in 5/25/16. He was friendly, professional, helpful, and knowledgeable. He answered all of my questions and was just a joy to deal with. He wasn't just concerned about a sale; he was genuinely concerned that I got the car I wanted. I was very pleased with West Broad Honda. I also enjoyed meeting with B.J. in Finance. He was very pleasant and courteous. If you want a Honda and great service come to West Broad Honda!! You will not be disappointed. Great staff, great service! More
Pleasant and ptofessional Mark was a pleasure to work with. He was helpful and knowledgeable. He took time to show me the car and all it's bells and whistles and how they wor Mark was a pleasure to work with. He was helpful and knowledgeable. He took time to show me the car and all it's bells and whistles and how they worked. More
Very Positive Experience I had a very positive experience with the salesman, Marq McKenney, who was so patience with me as I decided exactly what model I wanted. I changed my I had a very positive experience with the salesman, Marq McKenney, who was so patience with me as I decided exactly what model I wanted. I changed my mind several times! I did not feel pressured or rushed in my decision. He was very knowledge about all models I looked at. I had not looked forward to buying a new car simply because I would have to deal with a salesperson so I was glad to have happened upon Marq when he opened the door for me as I walked in the showroom. More
Great sales team JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I needed it. The rest of the team were friendly and helpful. Financing was great and got me a good interest rate. I'm very happy with my new car! More
Very timely Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah bla Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah blah blah blah More
Quick brakes and oil change My wait for service was reasonable. Ban was easy to deal with and went out of his way to work with me. I called for an appointment and my needs were My wait for service was reasonable. Ban was easy to deal with and went out of his way to work with me. I called for an appointment and my needs were met. More
Very efficient and professional The salesman was very detailed in providing information on proper use of car, negotiated appropriate discounts while delivering a quality product. Gr The salesman was very detailed in providing information on proper use of car, negotiated appropriate discounts while delivering a quality product. Great teamwork between sales and finance, when new sales financial counselor was too busy, used car financial counselor willfully assisted with an expedited process for us!! More
Good Honda Services It was very pleased to me at West Broad Honda. Since I bought a new car, this is the third time visiting. They are always friendly, but especially go It was very pleased to me at West Broad Honda. Since I bought a new car, this is the third time visiting. They are always friendly, but especially good as well as rapid at this time. A lounge where I can enjoy free Internet access, a coffee and a donut is always pleasant. They finished the job sooner than expected time so that I could make a lot of personal time. Thanks again, Danny Crews. More
Very satisfy! Brett was really great and friendly sale rep. Tim was great financial officer. Ed was also great manager. Great customer services. Overall. Tha Brett was really great and friendly sale rep. Tim was great financial officer. Ed was also great manager. Great customer services. Overall. Thanks so much for all their help. I will definitely recommend this dealer to my friends and families and definitely come back for my next car. More