West Broad Honda

Very clear communication regarding service needs and recommendations, and they didn't try to sell me a new battery even though I thought that was the problem. recommendations, and they didn't try to sell me a new battery even though I thought that was the problem. More

Good Customer Service provided by Mike McMillen and Chris Price at dealership as I waited for my car for three and half months to be shipped. That was an experience. Price at dealership as I waited for my car for three and half months to be shipped. That was an experience. More

Do a great job Are accurate about time it takes to do work Friendly environment work Friendly environment More

My wife and I had a very enjoyable experience regarding the purchase of our vehicle. Ms. Olivia Heathcock and Mr. Conrad Irons were very professional and friendly. Also, they were very knowledgeable of t the purchase of our vehicle. Ms. Olivia Heathcock and Mr. Conrad Irons were very professional and friendly. Also, they were very knowledgeable of the process. More

This dealership have an excellent staff. They are very courteous, polite and knowledgeable. The dealership is very clean. They are very courteous, polite and knowledgeable. The dealership is very clean. More

David Sewell & Phil Noel provided excellent service in my shopping, finance agreement & followup questions for my recent purchase of a 2024 Honda civic hatchback. Both gentlemen were knowledgeable & helpful shopping, finance agreement & followup questions for my recent purchase of a 2024 Honda civic hatchback. Both gentlemen were knowledgeable & helpful through the process. More

Excellent service always. Our service person , Waylon was on top of things as always and called me with periodic updates. Appreciate interaction with rest of the staff. They w Our service person , Waylon was on top of things as always and called me with periodic updates. Appreciate interaction with rest of the staff. They were all professional and courteous. More

The service work is excellent, and all of the staff are so friendly and helpful! They really go above and beyond to make sure you’re taken care of and all your work gets done as needed. Thanks Y’all! so friendly and helpful! They really go above and beyond to make sure you’re taken care of and all your work gets done as needed. Thanks Y’all! More

The service people are nice, very friendly and personable, but the mechanics try to charge for unnecessary services. I have a 2WD, but everytime I go they attempt to charge me for a 4WD service, w personable, but the mechanics try to charge for unnecessary services. I have a 2WD, but everytime I go they attempt to charge me for a 4WD service, which then has me doubt whether they actually know what they are doing or not, if they are servicing my car like it's a 4WD and not a 2WD, or they're just really not paying attention, all are concerning! I go because it's close by and the customer service is good, but I might try a different dealership just to see if the same thing happens. More